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2360 Fifth Ave.
Mandeville, La. 70471
504-624-8383;
fax: 504-624-8489
Risk management systems
since: 1989
User support:
User groups/meetings, on site training*, telephone assistance
eight hours per day, hardware and software maintenance agreement*.
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Clients: Four total, including two
corporate risk management departments. Sold system to one client
in 1994
Branch offices:
Staff:
11 total, 10 professionals.
Contact:
David Richard
Officers:
Francis Richard, president; M. Todd Richard, executive vp; Reed
Bell, senior vp; David Richard, vp.
*Included in system
price. |
Software products:
The Claims Expert
System requirements: IBM compatible PC
system. Operates in Windows, Alpha Microsystems application server.
Online system. Customization optional.
First
Installation: 1994
Total Installations: 15; two in corporate
risk management departments.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto.
Features:
Claims administration, including check issuance; loss fund/banking
management; handles claims by policy number, type or insured/entity;
loss ratio; trending; development and safety analysis; menu-driven or
ad hoc reports; diary, claims, and check listings; average weekly wage
and benefit rate calculations; first report and state/federal form
generation; form letters; electronic notes and mail; 1099 generation;
supports self-insured programs, including specific and aggregate, with
or without deductibles; ability to integrate with any PC or LAN
environment. Optional modules include automatic entry of medical bills
using data import, electronic data interchange, Information Management
Systems report generator.
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Bishops Court, 27-33 Artillery Lane
London, England, E1 7LP
44-171-247-5433; fax: 44-171-426-0409
Risk
management systems since: 1993
Parent:
HSBC Holdings P.L.C. |
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Staff: Three total, all
professionals.
Officers:
Keith Jones, chairman; Philip Martin, chief executive. Contact:
Philip Martin.
User support:
User groups/meetings, on site training, telephone assistance. |
Software products:
SOFWIN (SOFINE For Windows)
System
requirements: IBM compatible PC system, Macintosh PC.
Operates in Windows.
Claims/coverages managed:
Security risk management for financial institutions.
Features: Identification of all
activities within financial institutions, including all
physical/internal security controls and differences in security levels
and procedures; loan portfolio and analysis; report generation for
executive management overview, banking activities, security
exceptions, financial institutions crime and computer crime insurance
application forms.
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9 Campus Drive, Suite 7
P.O. Box 316
Parsippany, N.J.
07054-0316
800-422-4436; fax: 201-993-9579
Risk
management systems since:
Parent:
SGS, Societe Generale de Surveillance
Branch
offices: 400 offices nationwide.
Contact:
Linda P. Sundram, assistant vp-customer information
services, 201-993-3529. |
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1994 revenues: $265 million total. $1
million from risk management information systems sales and
services
Staff: 3,500 total,
100 professionals.
Clients: 110
total, including 60 corporate risk management departments. Sold
systems to 85 clients in 1994
Officers:
A.C. Czura, CEO; J.A. McGee, executive
vp-operations; J.F. Darden, executive vp-finance.
User
support: Onsite training, telephone assistance*
*Included
in system price. |
Software products:
ClienTell
Price:
$3,500
System requirements: IBM
compatible PC system. Operates in Windows. Online system.
Customization
optional
First Installation: 1995
Total
Installations: 13
Claims/coverages
managed: General liability, property, casualty, workers
comp, auto.
Features: Claims
adjusting, risk control. Optional modules include customized data
capture, OSHA and state required reports, customized product
enhancements and interfaces.
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The Gallagher Centre
2 Pierce Place
Itasca, Ill.
60143-3141
708-773-3800; fax: 708-285-4000
Risk
management systems since: 1983
Parent:
Arthur J. Gallagher & Co.
Branch
offices:
Contact:
Tracy D. Mock, area vp-marketing services, 708-285-3593. |
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1994 revenues:
$122,948,000
total. $6,986,000 from risk management information systems sales
and services.
Staff: 101 total,
94 professionals.
Clients:
1,088 total. Sold systems to 248 clients in 1994
Officers: Peter J. Durkalski,
president; John G. Campbell, chairman; Donald C. Klein, Richard
Rothman, Fred Potenza, executive vps.
User
support: On site training*, telephone assistance 24
hours per day*, training manuals*.
*Included in system
price. |
Software products:
RISX-FACS
Price:
Leased system.
System requirements:
IBM compatible PC system and mainframe. Online system.
Customization
optional
First Installation: 1983
Total
Installations: 1,088; 12 in corporate risk management
departments.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto.
Features:
Claims administration; loss forecasting and trending;
reserve tracking; loss trending; incident reporting; check processing;
diary; litigation management; claim notes; claim payment and
recoveries tracking; individual claim detail or comprehensive reports,
including summary loss, loss and claim experience, specific excess,
activity summary, claim activity, claim register, accident loss
analysis and claim loss analysis. Optional modules include MICRO-FACS
that allows 24 hour access to claim data.
MICRO-FACS
Price:
$2,100 plus connect time and report charges.
System
requirements: IBM compatible PC system. Online system.
Customization optional
First
Installation: 1986
Total
Installations: 248
Claims/coverages
managed: General liability, property, casualty, workers
comp, auto
Features: Provides a
window to view individual claim information, including total payments,
recoveries, reserves and expenses by category; type, source, nature
and part of body involved in claim; handling adjuster; detailed
listing of check payments; history of changes in total reserves;
reported date; accident date and time; location and description of the
loss; client location and assigned claim; custom report generation;
user-defined data selection and transfer. Optional modules include
electronic mail through TELE-FACS.
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1600 S. Brentwood Blvd.
St. Louis, Mo. 63144-1330
314-962-2040; fax: 314-968-9589
Risk
management systems since: 1973
Parent:
General American Life Insurance Co.
Branch
offices: Birmingham, Ala.; Miami.
Contact:
Susan Wagy, 314-963-8114. |
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1994 revenues:
$21.8 million
total. $19 million from risk management information systems sales
and services, 18% from hardware sales, 20% from software sales,
62% from software services.
Staff:
210 total, 75 professionals.
Clients:
110 total, including 44 corporate risk management departments.
Sold systems to 12 clients in 1994
Officers:
E. Christopher Simonds, president/CEO; David B.
Johnson, president-software division; Russell E. Korte, executive
vp; Mike Molinar, product vp.
User support:
User groups/meetings*, on site training, telephone assistance nine
hours per day*, seminars held at Genelco.
Included in
system price. |
Software products:
Health Claims Plus
System
requirements: IBM AS/400 midrange computer. Online
system.
Customization optional.
First Installation: 1985
Total
Installations: 116; 44 in corporate risk management
departments
Claims/coverages managed:
Medical, dental, disability, vision, prescription.
Features:
Administers and adjudicates medical, dental, vision,
disability and prescription claims; processes claims for a variety of
health plans. Optional modules include claim editing module to
unbundle claims and detect upcoding; utilization review module to
administer large case management, second surgical opinion and
precertification; source code; interfaces available for batch claim
adjudication through electronic data interchange.
Benefit
Administration Plus
System
requirements: IBM AS/400 midrange computer. Online system
Customization
optional
First Installation: 1986
Total
Installations: 53; two in corporate risk management
departments.
Claims/coverages managed:
Medical, dental, disability, vision, prescription.
Features:
Billing and collection of premiums, salary-based billing, supports and
tracks COBRA payments and exceptions outside normal billing process,
supports multiple carriers and multiple companies.
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1150 Moraga Way
Suite 150
Moraga, Calif. 94556
510-631-6750;
fax: 510-631-6789
Risk management systems
since: 1986
Parent:
Branch offices: District of
Columbia.
Contact: James
Wolfe, 800-647-7007 |
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1994 revenues:
Staff:
17 total, 10 professionals.
Clients:
Officers:
Karen J. Wolfe, president; James W. Wolfe, chief marketing
officer; Eric Wolfe, senior vp-technical services.
User
support: User groups/meetings, on site training,
telephone assistance 10 hours per day, annual support and
maintenance. |
Software products:
RETURN for Managed Disability
Price:
$50,000
System requirements: IBM
compatible PC system. Operates in DOS, Windows.
First
Installation: 1988
Total Installations:
250
Claims/coverages managed:
Workers comp, short- and long-term disability, absence management.
Features: Facilitates coordination
of the case process and management of a PPO or network; includes
electronic rolodex of all providers, treatment sites, resources, ad
hoc report writer, documents activity log, case notes, utilization
monitoring, estimated cost savings worksheet, analyses outcome data.
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225 Borthwick Ave.
Portsmouth, N.H. 03801
603-431-8400; fax: 603-431-2071
Risk
management systems since: 1984
Parent:
Liberty Mutual Insurance Co.
Branch
offices: Pleasonton, Calif.; Atlanta; Itasca, Ill.;
Weston, Mass.; New York; Berwyn and Pittsburgh, Pa.
Contact:
M.W. Henry |
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1994 revenues:
Staff:
95 total, 90 professionals.
Clients:
750 total, all corporate risk management
departments. Sold systems to 300 clients in 1994
Officers: S. Zielinski, president; W.G.
Gourley, senior vp; R.J. Downey, assistant vp/manager; M.W. Henry,
director-marketing.
User support:
User groups/meetings*, on site training*, telephone assistance 16
hours per day*.
*Included in system price. |
Software products:
RISKTRAC
System
requirements: IBM compatible PC system. Operates in
Windows. Online system.
Customization
optional.
First Installation: 1984
Total
Installations: 700; 300 in corporate risk management
departments.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto, crime,
disability.
Features: Claims
administration; generates 31 standard reports and ad hoc reports; loss
development, forecasting and prevention; policy tracking; reserve
tracking; allocation of premium; risk analysis; loss trending; safety
and loss control; data analysis and litigation management; claim
inquiry and claim data available; data provided on a real-time, weekly
and monthly basis. Optional modules include
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55 Farmington Ave.
Hartford, Conn. 06105
860-520-2500; fax: 860-520-2503
Risk
management systems since: 1981
Parent:
ITT Hartford Insurance Group
Contact:
Ruth Grande, director-risk management information
services, 860-520-2528. |
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Staff: 24 total, 15 professionals.
Clients: 80 total. Sold
systems to 80 clients in 1994
Officers:
Dennis R. Replogle, president; Lonnie Maytubby,
senior vp; Joanne D. Larson, vp-national sales/marketing; Holly
Potvin, senior vp/director-field operations; Jim Leonard,
vp-account management.
User support:
User groups/meetings, on site training, telephone assistance 10
hours per day**.
*Available in 1996. **Included in
system price. |
Software products:
LASER (Loss Analysis System to Evaluate Risk)
Price:
$8,000-$25,000
System requirements:
IBM compatible PC system. Operates in DOS or Windows*.
Online system.
Customization optional
First
Installation: 1992
Total
Installations: 110, all in corporate risk management
departments.
Claims/coverages managed:
General liability, property, workers comp, auto.
Features:
Claim management and risk analysis via online inquiry to vendor's TPA
clients, access to adjuster notes, electronic mail communication,
formatted and ad hoc report generation. Optional modules include
historical loss triangle reports*.
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747 Dresher Road
P.O. Box 980
Horsham, Pa. 19044-0980
215-784-0941; fax: 215-784-9639
Risk
management systems since: 1988
Parent:
LRP Publications
Branch
offices: West Palm Beach, Fla.
Contact:
John McNeff, 215-784-0941 ext. 233. |
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1994 revenues:
Staff:
30 total, 10 professionals.
Clients:
Two total.
Officers:
Ken Kahn, CEO
User support: On
site training, telephone assistance nine hours per day*.
*Included
in system price. |
Software products:
JVR Case Evaluation/Basic Settlement Software
Price: $890
System
requirements: IBM compatible PC system. Operates in DOS, Windows.
First Installation: 1988
Claims/coverages managed:
Casualty
Features: Claims administration, loss development,
loss forecasting, reserve tracking, self-insurance comparisons and
analysis, litigation management, claim value determination. |
