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CNA
Risk Management
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CNA Plaza, Chicago, Ill. 60685; 312-822-4859;
fax: 312-817-1638
Risk management systems since: 1990.
Parent: CNA Financial Corp.
Software products:
ClearView
Price: $18,000.
System requirements: IBM compatible PC
system; operates in Windows. Online system.
Customization optional.
First installation: 1996.
Total installations: 40, all in
corporate risk management departments.
Claims/coverages managed: General
liability, workers comp, auto.
Features: Claim review, including view
loss details, reserves, payments, notes and status reports; report
generation using a report writing tool with ability to filter,
sort and group data; loss development triangles on the most recent
four years of data (based on any of six financial variables); loss
stratification and capping; download to 12 file formats; graphs;
productivity tools, including e-mail, word processor, spreadsheet,
special handling instructions and fraud indicators; workers comp
measures.
User support: Onsite training*,
telephone assistance 10 hours per day*.
Staff: 40 total, 20 professionals.
Branch offices: San Francisco; Duluth,
Ga.; New York; Dallas.
Contact: Jack Tieman, 312-822-4857.
* Included in system price.
California
Interactive Computing Inc.
-
25572 Ave. Stanford, Valencia, Calif. 91355;
805-294-1300; fax: 805-294-1310
Risk management systems since: 1977.
Software products:
GenIRIS-Integrated Risk
Information System.
System requirements: IBM compatible PC
system; operates in DOS, Windows or terminal. Online system.
Customization optional.
First installation: 1977.
Total installations: 300, all in
corporate risk management departments.
Claims/coverages managed: General
liability, property, workers comp, auto, group health.
Features: Fully integrated claims
processing, risk analysis and managed care modules, reserve
functions, check processing, ad hoc reporting, diary/calendar,
notes, benefit/relative value schedule tables. Optional modules
include document imaging system and additional first report of
incident reporting system.
GenCOMP-Workers Compensation
Claims System.
System requirements: IBM compatible PC
system; operates in DOS, Windows or terminal. Online system.
Customization optional.
First installation: 1977.
Claims/coverages managed: Workers
comp.
Features: Automated claims
administration function, personalized management, ad hoc report
generation, reserve functions, online payment history,
table-driven codes, legal tracking, diary/calendar, notes, 1099
and OSHA reports. Optional modules include document imaging
system.
User support: User groups/meetings, on
site training*, telephone assistance nine hours per day.
Staff: 50 total, 40 professionals.
Clients: 300 total.
Officers: Jerry Buckley, president;
Eric Hoffberg, vp-systems.
Contact: John M. Carolan, regional
account executive.
* Included in system price.
Cantor
& Co.
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9100 Wilshire Blvd., Suite 445 E., Beverly
Hills, Calif. 90212; 310-859-7277; fax: 310-859-7415
Risk management systems since: 1982.
Software products:
Riskmap Risk Financing.
Price: $2,195.
System requirements: IBM compatible PC
system; operates in DOS or Windows. Online system.
Customization optional.
First Installation: 1983.
Total Installations: 140; 90 in
corporate risk management departments.
Claims/coverages managed: All risks,
including general liability, property, casualty, workers comp,
auto.
Features: Risk financing, discounted
cash flow analysis, comparative analysis, fully integrated
automated graphics. Optional modules to model your own plans
available.
Riskmap Loss Forecasting.
Price: $2,195.
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First Installation: 1984.
Total Installations: 83.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto.
Features: Frequency and severity
forecasting, cost of property/casualty and benefit plans overall
and by line of coverage computations, confidence intervals for
analysis, fully integrated automatic graphics, self-insured
retention and deductible analysis, integrates with Riskmap Loss
Develpment.
Riskmap Loss development.
Price: $1,795.
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First Installation: 1989.
Total Installations: 22.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto.
Features: Produces development factors
for total loss reserves and pay outs, generates graphics, includes
fully integrated automated graphics, integrates with Riskmap Loss
Forecasting.
Riskmap Captive Risk Financing.
Price: $1,995.
System requirements: IBM compatible PC
system; operates in DOS.
Customization optional.
First Installation: 1984.
Total Installations: Two.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto.
Features: Produces income, equity and
available cash statements; loss reporting and payment; discounted
cash flow analysis; fully integrated automated graphics.
MQMS Plus Claims Management.
Price: $6,000-$40,000
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First Installation: 1987.
Total Installations: 260.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto, professional
liability, public risk.
Features: Incident reporting; safety
and loss control; quality management; critical pathways; policy
management; risk management; concurrent review; custom reports
library; trending analysis; integrated custom graphics, including
control charts; statistical reports; custom forms and letters
modules; automated internal and external correspondence;
customizable data dictionaries; financial analysis and reporting.
Optional modules include interface to external information
systems, notebook, scanning, exposure base management, litigation
tracking, data dictionary, entry screens, reports and graphs.
Hospital RIMS
Price: $9,500-$35,000.
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First Installation: 1984.
Total Installations: 13, all in
corporate risk management departments.
Claims/coverages managed: General
liability, professional liability.
Features: Claims management; financial
analysis and reporting; transaction tracking, analysis and
reporting; integrated automated actuarial analysis; reinsurance
analysis; cost allocation.
User support: User groups/meetings*,
onsite training*, telephone assistance eight hours per day*,
training seminars on using computers in risk management.
Staff: Seven total, six professionals.
Clients: 265 total. Sold systems to 15
clients in 1995.
Officers: Alan B. Cantor, president;
Judith J. Szarka, vp .
* Included in system price.
CompReview
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4000 MacArthur Blvd., Suite 800, Newport Beach,
Calif. 92660; 714-474-1155; fax: 714-474-1322
Risk management systems since: 1988.
Software products:
CRLink
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First installation: 1988.
Total installations: 132, all in
corporate risk management departments.
Claims/coverages managed: Workers
comp, auto.
Features: Medical repricing for
insurance carriers, self-insured employers, third-party
administrators and managed care companies; cost containment
functions for workers comp, personal injury and other casualty
risks; electronic data interchange capabilities; provides links
between databases, government agencies and provider networks.
Optional modules include a managed care interface, a negotiated
discount module and access to multiple PPO networks.
User support: On site training,
telephone assistance 24 hours per day, monthly updates*,
processing evaluations*.
Staff: 123 total, 83 professionals.
Clients: 128 total, all corporate risk
management departments. Sold systems to 23 clients in 1995.
Branch offices: Irving, Texas.
Officers: Lee Kaaren, Michael
Munayyer.
Contact: Deborah C. Johnson,
director-marketing.
* Included in system price.
Control
Software Group Inc.
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3021 E. Dublin Granville Road, Suite 100,
Columbus, Ohio 43231; 800-336-7475; fax: 614-882-5570
Risk management systems since: 1986.
Software products:
Risk-Control Plus
Price: $595.
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First installation: 1988.
Total installations: 175.
Claims/coverages managed: All lines.
Features: Safety management, including
incident reporting; separate databases for any number of risk
exposures/companies/applications; customized data entry fields to
fit exposure being tracked; graphs/charts; custom report
generation, including management, statistical and budget reports;
records direct and indirect costs with cost transaction reports by
payment type; prints OSHA reports (101/200/incidence and
severity); data transfer link between Risk-Control Plus systems.
Optional modules include workers comp first reports.
OSHA-Control Plus
System requirements: IBM compatible PC
system; operates in DOS or Windows.
First installation: 1993.
Total installations: 160.
Features: Safety management, including
incident reporting, management reports for unlimited locations,
unlimited note fields, user and function security, prints OSHA
reports (101/200/incidence and severity), data transfer link
between Risk-Control Plus systems, tracks all incidents (OSHA
recordable and non-recordable).
User support: Onsite training,
telephone assistance eight hours per day (90 days free), training
seminars*, newsletters*.
Staff: Six total, four professionals.
Officers: John P. Nipps, president;
John P. Nipps II, Melvin R. Irwin, vps; Randall C. Nipps,
secretary/treasurer.
Contact: John P. Nipps.
* Included in system price.
Coopers
& Lybrand L.L.P.
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1155 Peachtree St., Suite 1100, Atlanta, Ga.
30309; 800-404-2276; fax: 404-870-1335
Risk management systems since: 1984.
Software products:
ReservePro
Price: $9,600.
System requirements: IBM compatible PC
system; operates in Windows, Windows '95 or Windows NT.
Customization optional.
First installation: 1984.
Total installations: 387; 25 in
corporate risk management departments.
Claims/coverages managed: General
liability, property, workers comp, auto.
Features: Estimates aggregate loss
reserves, monitors loss experience, evaluates insurance programs,
integrates with other risk management information systems to
translate individual claim data into meaningful information about
overall trends affecting business, provides over 40 actuarial
methods and 200 exhibits and reports.
User support: Onsite training*,
telephone assistance eight hours per day*.
Staff: Six total, four professionals.
Clients: 25 total, all corporate risk
management departments. Sold systems to three clients in 1995.
Branch offices: Los Angeles; San
Francisco; Chicago; Boston; Parsippany, N.J.; New York;
Philadelphia; Dallas; Seattle; Toronto; London.
Officers: Michael Volger, Cathy
McKeon, Michael Flaharty, principals.
Contact: Stephen Urbrock,
404-870-1401.
* Included in system price.
Corporate
Systems Ltd.
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1200 Corporate Systems Center, Amarillo, Texas
79102; 806-376-4223; fax: 806-376-4077
Risk management systems since: 1967.
Parent: CSC General Partner Inc.
Software products:
CS Disability Management.
System requirements: Mainframe.
Customization optional.
First installation: 1991.
Total installations: 63.
Claims/coverages managed: Disability.
Features: Unlimited plan designs for
short- and long-term disability, union, non-union and sick leave;
employee demographics; check processing and file management;
disability duration guidelines; integrated claims processing and
record keeping; report generation; application of taxes; interface
with workers comp for 24-hour coordination. Optional modules
include interface with internal general ledger, employee census
and location coding database.
CS Knowledge.
System requirements: IBM compatible PC
system; operates in Windows. Online system.
Customization optional.
First installation: 1994.
Total installations: 65.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto, medical
malpractice, marine.
Features: Relational risk database
with regularly updated summary data; graphical user interface
self-help screens and windows; value-as-of financial analysis;
matrix grid functions to analyze two data elements against a third
set of criteria; selection of disjointed or non-contiguous ranges
of data; downloading of custom-defined risk data for use in PC
spreadsheet; graphics and presentation software; information and
summaries for account claims, claim values, locations, payment,
policy, procedure codes, providers, hospitals, premium and
exposure base. Optional enhancements include senior mangement
icons for pre-defined reports and graphics updated via dynamic
data exchange.
CS + Managed Care.
System requirements: IBM compatible PC
system; operates in DOS or Windows. Online system.
Customization optional.
First installation: 1989.
Total installations: 565.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto, medical
malpractice.
Features: Automated coding of
diagnoses and procedures for physicians, hospitals, pharmacy and
anesthesia bills; online review of normative patterns of
treatment; rebundling of unbundled procedure codes; automated
application of clinical edits; medical fee schedule review and
repricing, duplicate identification, state rules for all fee
schedule states, master drug database, PPO network management and
contract repricing, utilization review module, ad hoc reporting
from relational database, laser check processing with explanation
of reimbursement.
CS online.
System requirements: IBM compatible PC
system; operates in DOS or Windows. Online system.
Customization optional.
First installation: 1967.
Total installations: 4,867.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto, medical
malpractice, crime, marine.
Features: Claims administration, loss
prevention, policy tracking, reserve tracking, self-insurance
comparison and analysis, safety/loss control, incident reporting,
online menu-driven report generation, turnkey batch reporting,
laser check processing, diary and narrative, litigation
management, supervisor/adjuster reporting, integrated word
processing, vocational rehab tracking, allocation of premium.
Optional modules include interface with internal general ledger
and employee census.
CS PRISM for Windows.
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First installation: 1986.
Total installations: One in a
corporate risk management department.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto, medical
malpractice.
Features: Claims administration, loss
prevention, policy tracking, reserve tracking, self-insurance
comparisons and analysis, safety/loss control, incident reporting,
online menu-driven report generation, turnkey batch reporting,
laser check processing, diary and narrative, litigation
management, supervisor/adjuster reporting, integrated word
processing, vocational rehab tracking, allocation of premium.
Optional modules include interface with internal general ledger,
employee census and location coding database.
CS Property.
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First installation: 1995.
Claims/coverages managed: General
liability, property, workers comp, auto.
Features: Tracks all fixed assets,
roll-up at multiple organizational units, safety inspection
calendar to track values and all key dates with follow-up.
CS Teleclaim.
System requirements: IBM compatible PC
system; operates in DOS, Windows; AS/400 mainframe. Online system.
Customization optional.
First installation: 1984.
Total installations: 111.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto, medical
malpractice.
Features: Automated 24-hour/seven day
toll-free accident reporting system; online or stand-alone
solutions; state form production for all states; ACORD-like or
custom report production for liability, property and crime claims;
disability form production for required states; coverage
verification; location code editing; managed care intervention;
special safety analysis coding; OSHA record keeping; ad hoc
reporting; special forms production. Optional modules include
interface with internal general ledger, employee census and
location coding database.
User support: User groups/meetings*,
onsite training*, telephone assistance eight hours per day*,
online help and tutorials*, CS university courses*.
Staff: 434 total.
Clients: 5,432 total. Sold systems to
19 clients in 1995.
Branch offices: Lisle, Ill.
1995 revenues: $46.1 million total,
all from risk management information systems sales and services,
10% from software sales, 90% from software services.
Officers: Johnny Mize, president/CEO;
Mike Unruh, vp-finance/CFO; John Champlin, vp-client services;
Scott Gilmour, vp-sales/marketing; Marc Sollosy, vp/chief
information officer.
Contact: Carolena Cogdill, marketing
manager.
* Included in system price.
Crawford
RSG
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5620 Glenridge Drive N.E., Atlanta, Ga. 30342;
800-241-2541; fax: 404-847-4028
Risk management systems since: 1978.
Parent: Crawford & Co.
Software products:
SIGMA for Windows.
Price: $30,000.
System requirements: IBM compatible PC
system; operates in DOS or Windows.
Customization optional.
First installation: 1978.
Total installations: 319; 289 in
corporate risk management departments.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto.
Features: Incident, occurrence and
claims management; user-defined claim selection; online claim
history and loss analysis; notes and diary; user-defined loss
runs; safety analysis; frequency and severity rankings; ad hoc
reporting; GASB and FASB compliance; allows for remote access via
laptop computers; report output options include transfers to
third-party spreadsheet, database or graphics packages; e-mail;
quantitative analysis and risk/data consulting support. Optional
modules include data consolidation and code mapping from multiple
sources; non-claim database creation and integration; loss
forecasting; cost of risk and premium allocation; OSHA 200
reporting; litigation management; managed care tracking;
self-insured regulatory reporting; loss development analysis;
custom claim and RMIS software development.
Paradigm InfoSystem.
Price: $50,000.
System requirements: IBM compatible PC
system; operates in Windows.
Customization optional.
First installation: 1991.
Total installations: 41; 36 in
corporate risk management departments.
Claims/coverages managed: General
liability, property, casualty, workers comp, auto.
Features: Claims management for all
lines of property/casualty; user-defined data inquiries and
reports; claimant medical history; check processing and bank
reconciliation; integrated file notes; word processing and
spreadsheets; certificate issuance and tracking; policy
management; exposure and property value tracking; OSHA 200 log
maintenance and reporting; claim and loss analysis reports; ad hoc
reporting; data export capability. Optional modules include first
reports, non-claim data table and database creation and
integration, loss forecasting, cost of risk and premium
allocation, self-insured regulatory reporting, loss development
analysis, custom claim and RMIS software development.
User support: User groups/meetings*,
onsite training*, telephone assistance 10 hours per day*,
application development, customization consulting projects.
Staff: 165 total, 150 professionals.
Clients: 356 total, including 325
corporate risk management departments. Sold systems to 40 clients
in 1995.
Branch offices: Chicago; Minneapolis;
Mahwah, N.J.; New York; Dallas.
Officers: Dennis Smith, chairman/CEO;
Jack Tatum, president-Crawford RSG; Jim Bryant, president-casualty
risk management services; Dick Calhoun, vp-casualty risk
management sales.
Contact: Ken Ancona, 847-619-2525.
* Included in system price.
DAVID
Corp.
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180 Howard St., Sixth Floor, San Francisco,
Calif. 94105; 800-553-2843; fax: 415-362-5010
Risk management systems since: 1984.
Parent: Watson Wyatt Worldwide.
Software products:
Renaissance.
System requirements: IBM compatible PC
system.
Customization optional.
Claims/coverages managed: General
liability, property, workers comp, all lines of business
liability.
Features: Claim detail, entry, history
and search; diary; EDI; employee table; examiner calendar; first
report of injury; index bureau; litigation; lost time
calculations; medical fee schedule; notepad; online help; payment
entry and processing; query tools.
Software products:
CompPlus.
System requirements: IBM compatible PC system; operates in DOS,
Windows or UNIX.
Customization optional.
First installation: 1986.
Total installations: 295; 190 in
corporate risk management departments.
Claims/coverages managed: Workers
comp.
Features: Claims administration
support, loss development and forecasting, policy tracking,
reserve tracking allocation of premium, risk analysis,
certificates of insurance, safety and loss control, incident
reporting, federal and state reporting, OSHA reporting, document
imaging, payment processing, laser check printing, diary and
notepad functions, litigation and medical detail tracking, medical
fee schedules, online help. Optional modules include interface
with P&CPlus/IncidentPlus software and payroll/personnel
systems.
Software products:
P&CPlus.
System requirements: IBM compatible PC
system; operates in DOS, Windows or UNIX.
Customization optional.
First installation: 1986.
Total installations: 115; 75 in
corporate risk management departments.
Claims/coverages managed: General
liability, property, casualty, auto.
Features: Claims administration for
property/casualty and general liability claims, payment
processing, policy tracking, reserve tacking, tracking and
issuance of certificates of insurance, federal and state
reporting, fixed asset information, laser check printing, flexible
notepad and diary systems, litigation and medical detail tracking,
online help. Optional modules include interface with
CompPlus/IncidentPlus software and accounts payable systems.
Software products:
IncidentPlus.
System requirements: IBM compatible PC
system; operates in DOS, Windows or UNIX.
Customization optional.
First installation: 1991.
Total installations: Six, all in
corporate risk management departments.
Claims/coverages managed: General
liability, property, casualty.
Features: Comprehensive tracking of
incidents/occurrences and online inquiry/reporting tools for
analysis of incidents by hospitals and health care facilities.
Optional modules include interface with CompPlus/P&CPlus
software.
Software products:
Comp2000.
System requirements: IBM compatible PC
system.
Total installations: 30, all in
corporate risk management departments.
Claims/coverages managed: Workers
comp.
Features: Claims administration,
reserve worksheet, diary, disability calculation, medical fee
schedule, investigation tracking, subrogation module, medical
claims management, word processing, government reports and forms,
payment processing, state specific law and regulatory compliance
for California. Optional modules include interface with accounts
payable/personnel systems.
User support: User groups/meetings,
onsite training*, telephone assistance 12 hours per day.
Staff: 52 total, 50 professionals.
Branch offices: Detroit.
Officers: Allen Krakower, COO.
Contact: Linda Bronson.
* Included in system price.
DORN
Technology Group Inc.
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38705 Seven Mile Road, Suite 450, Livonia,
Mich. 48152; 313-462-5800; fax: 313-462-5807
Risk management systems since: 1982.
Software products:
RISKMASTER/WIN.
Price: $18,000 to $60,000.
System requirements: IBM compatible PC
system; operates in Windows.
Customization optional.
First installation: 1982.
Total installations: 700.
Claims/coverages managed: General
liability, property, workers comp, auto, health care
incident/occurrence.
Features: Claims adminstration, loss
development and forecasting, policy management, funds management,
litigation management, check writing, adjuster module; reserve
system with user-definable unlimited reserves per line of
business, actuarial reporting, multiple claimant sub-module,
exposure management file, supplemental data fields, ad hoc report
generation, graphical analysis of jurisdictional data sub-module,
integrated employee and dependent file system, OSHA 101 and 200
reporting, payment processing, general ledger account file,
MedWatch reporting, image management, diary management system.
Optional modules include administrative tracking.
User support: User groups/meetings*,
onsite training, telephone assistance 12 hours per day.
Staff: 50 total, 40 professionals.
Clients: 600 total. Sold systems to
100 clients in 1995.
Branch offices: Phoenix; St.
Petersburg, Fla.; Toronto.
Officers: Mark Dorn, president.
* Included in system price.
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