RMIS-Web


| Home | Software Providers | Consultants | Articles | Columns | Reviews | Headlines |

-
-

-

{short description of image}

Risk Management Systems & Strategies
Spotlight Report December 2, 1996

Vendors "E-H"

Effisoft Ltd.
Envision Enterprises L.L.C.
ERIC Systems
ESIS Inc.
FARA Business Services
Frasin Ltd.
GAB Robins North America Inc.
Gallagher Bassett Services Inc.
Health Management Technologies
Helmsman Management Services Inc.
Copyright© 1996, 1997 Business Insurance

Effisoft Ltd.

  • 69 King William St., London EC4N 74R, England; 44-171-626-5166; fax: 44-171-626-5177

    Risk management systems since: 1989.

    Parent: Effisoft S.A.R.L.

    Software products:

    Gestrisk

    Price: $15,000.

    System requirements: IBM compatible PC system; operates in Windows.

    Customization optional.

    First installation: 1989.

    Total installations: 80; 70 in corporate risk management departments.

    Claims/coverages managed: General liability, property, workers comp, auto, crime, marine, bankers blanket bond.

    Features: Claims administration; manages exposures, loss control, policies and premium allocation; querying and reporting tools for analysis of risk management program across all lines of insurance; handles multiple languages and currencies; provides screen label customization.

    User support: User groups/meetings*, onsite training, telephone assistance seven hours per day*, Internet support via web site*.

    Staff: 15 total, five professionals.

    Clients: 80 total, including 70 corporate risk management departments. Sold systems to 15 clients in 1995.

    Branch offices: Boston; Paris.

    1995 revenues: $1 million total. $500,000 from risk management information systems sales and services, 30% from software sales, 70% from software services.

    Officers: Pascal Stopnicki, CEO; Barry Bernasconi.

    Contact: Barry Bernasconi.

    * Included in system price.


Envision Enterprises L.L.C.

  • 8170 S. Highland Drive, Suite E4, Sandy, Utah 84093; 800-994-9440; fax: 312-915-4691

    Risk management systems since: 1994.

    Parent: Envision Software Inc., Near North National Group.

    Software products:

    RiskEnvision

    System requirements: IBM compatible PC system; operates in Windows.

    Customization optional.

    First installation: 1994.

    Total installations: 280; 250 in corporate risk management departments.

    Claims/coverages managed: General liability, property, workers comp, auto.

    Features: Policy tracking, experience rating, claim administration, reserve tracking, premium allocation, risk analysis, self-insurance comparisons, loss trending, check processing, safety/loss control, incident reporting, standard and custom report generation, data analysis, diary, litigation management, workflow management. Optional modules include professional liability module.

    User support: Onsite training, telephone assistance nine hours per day*.

    Staff: 15 total, 14 professionals.

    Clients: 280 total, including 250 corporate risk management departments.

    Branch offices: Chicago.

    Officers: Scott Harper, president-Envision Software Inc.; Eileen Oswald, COO-Near North Risk Technologies; Steve Coleman, board member; Gordon Goodwin, vp-Envision Software Inc.

    Contact: Stacey Healy, sales manager, 312-280-3825.

    * Included in system price.


ERIC Systems

  • 12828 Northup Way, Suite 120, Bellevue, Wash. 98005; 800-593-3742; fax: 206-883-9178

    Risk management systems since: 1986.

    Parent: The Professional PC.

    Software products:

    Risk Manager/Adjuster

    Price: $12,500.

    System requirements: IBM compatible PC system; operates in DOS or Windows.

    Customization optional.

    First installation: 1986.

    Total installations: 14; six in corporate risk management departments.

    Claims/coverages managed: General liability, workers comp.

    Features: Claims administration, reserve tracking, incident tracking and reporting, check processing, time loss calculation, diary, notes, litigation tracking. Optional modules include adjustment of medical invoices to fee schedule, ad hoc reporting, forms and correspondence printing.

    Liability Manager

    Price: $12,500.

    System requirements: IBM compatible PC system; operates in DOS or Windows.

    Customization optional.

    First installation: 1994.

    Total installations: Three.

    Claims/coverages managed: General liability, property, auto.

    Features: Claims administration, reserve tracking, report generation, check processing, diary, litigation management.

    User support: Onsite training*, telephone assistance 10.5 hours per day*, Internet e-mail support*.

    Staff: 12 total, 10 professionals.

    Clients: 14 total, including six corporate risk management departments. Sold systems to three clients in 1995.

    Officers: Frank Dee, president; Doug Peterson, vp-technical development; Brian Hart, product manager.

    Contact: Brian Hart.

    * Included in system price.


ESIS Inc.

  • 1601 Chestnut St., TLP32, Philadelphia, Pa. 19192-2325; 215-761-6779; fax: 215-761-5476

    Risk management systems since: 1981.

    Parent: INA Holdings Corp.

    Software products:

    CRIS RISKVIEW.

    System requirements: IBM compatible PC system; operates in Windows.

    Customization optional.

    First installation: 1995.

    Total installations: 170; 105 in corporate risk management departments.

    Claims/coverages managed: General liability, property, workers comp, auto.

    Features: Report generation of loss runs, managed care analysis, financial stratification, change incurred, time lag, top payee, frequency and severity, loss trending, ``as of'' reporting, reserve tracking, quick query claim detail review, built-in graphing capability, import/export options, electronic data delivery.

    User support: User groups/meetings* onsite training, telephone assistance 12 hours per day*.

    CRIS SafetyView.

    System requirements: IBM compatible PC system; operates in Windows.

    Customization optional.

    First installation: 1995

    Total installations: 80; 45 in corporate risk management departments.

    Claims/coverages managed: General liability, property, workers comp, auto.

    Features: Incident/loss reporting, 50-state form generation, OSHA 200 log and year-end questionnaire capability, corrective action monitoring, link to human resource systems, attendance tracking, training tracking, safety observation tracking, report generation and built-in graphics generation. Optional modules include early return-to-work automation. User support: User groups/meetings, on site training, telephone assistance 12 hours per day*.

    Staff: 63 total, 58 professionals.

    Clients: 1,373 total, including 475 corporate risk management departments. Sold systems to 93 clients in 1995.

    Branch offices: Los Angeles; San Francisco; Wilmington, Del.; Atlanta; Chicago; Richmond, Ind.; Boston; New York; Philadelphia; Dallas; Houston.

    1995 revenues**: $155 million total. $20 million from risk management information systems sales and services, 40% from software sales, 60% from software services.

    Officers: Raymond E. Hafner, president; Brian P. O'Hara, vp/CFO; Sharon E. Simpson, assistant vp; Lawrence Keough, vp-RMIS; William B. Hemphill, secretary.

    Contact: Lawrence Keough, 215-761-6767.

    • Included in system price.
    • * Estimate.

FARA Business Services

  • 2360 Fifth Ave., Mandeville, La. 70471; 504-624-8383; fax: 504-624-8489

    Risk management systems since: 1989.

    Software products:

    Risk Management Systems.

    System requirements: IBM compatible PC system; operates in Windows. Online system.

    Customization optional.

    First installation: 1989.

    Total installations: 20; four in corporate risk management departments.

    Claims/coverages managed: General liability, property, workers comp, auto.

    Features: Claims administration, including check issuance; loss fund/banking management; claims by policy type or insured/entity; loss ratio; trending; development and safety analysis; menu-driven or ad hoc reports; diary and check listings; average weekly wage and benefit rate calculations; first report and state/federal form generation; form letters; electronic notes and mail; 1099 generation; supports self insured programs including specific aggregate with or without deductibles; ability to integrate with any PC or LAN environment. Optional modules include automatic entry of medical bills using data import, EDI, information management systems report generation.

    User support: User groups/meetings*, onsite training*, telephone assistance eight hours per day*.

    Staff: 11 total, 10 professionals.

    Clients: 10 total. Sold systems to four clients in 1995.

    Officers: Francis Richard, chairman/CEO; M. Todd Richard, president-F.A. Richard & Associates Inc.; Reed Bell, president-FARA Healthcare Management; David Richard, president-FARA Business Services.

    Contact: David Richard.

    * Included in system price.


Frasin Ltd.

  • Bishops Court, 27-33 Artillery Lane, London, England E1 7LP; 44-171-661-2456; fax: 44-171-426-0409

    Risk management systems since: 1991.

    Parent: HSBC Holdings P.L.C.

    Software products:

    SOFWIN.

    Price: $18,600.

    System requirements: IBM compatible PC system; operates in Windows; Macintosh PC.

    Features: Operational risk management for financial institutions, including production of financial institutions bond and electronic computer crime proposal forms and security exceptions reports to identify where potential weaknesses exist in controls and physical protections.

    User support: User groups/meetings*, onsite training*, telephone assistance eight hours per day*.

    Officers: Keith L.R. Jones, chairman; Philip H. Martin, CEO.

    * Included in system price.


GAB Robins North America Inc.

  • 9 Campus Drive, Linden Plaza, Parsippany, N.J. 07054-4476; 800-422-4436; fax: 201-993-3595

    Risk management systems since: 1995.

    Parent: Societe Generale de Surveillance.

    Software products:

    ClienTell.

    Price: $9,000.

    System requirements: IBM compatible PC system; operates in Windows. Online system.

    Customization optional.

    First installation: 1995.

    Total installations: 10, all in corporate risk management departments.

    Claims/coverages managed: General liability, property, casualty, workers comp, auto, first-party.

    Features: Claims administration, loss prevention, reserve tracking, risk analysis, self-insurance comparison and analysis, safety and loss control, report generation, data analysis, litigation management.

    User support: Onsite training, telephone assistance eight hours per day*.

    Staff: 81 total, 63 professionals.

    Clients: 130 total, including 75 corporate risk management departments. Sold systems to 60 clients in 1995.

    Officers: A.C. Czura, CEO; D. McGirr, president; J.A. McGee, executive vp-insurance company services; A. Shahade, executive vp-risk management services; J.F. Darden, executive vp-finance.

    Contact: David J. Iannotte, 201-993-3219.

    * Included in system price.


Gallagher Bassett Services Inc.

  • The Gallagher Centre, 2 Pierce Place, Itasca, Ill. 60143-3141; 630-773-3800; fax: 630-285-4005

    Risk management systems since: 1983.

    Parent: Arthur J. Gallagher & Co.

    Software products:

    RISX-FACS.

    Price: Leased system.

    System requirements: IBM compatible PC system; operates in Windows. Online system.

    Customization optional.

    First installation: 1983.

    Total installations: 1,175; 12 in corporate risk management departments.

    Claims/coverages managed: General liability, property, casualty, workers comp, auto.

    Features: Claims administration, loss forecasting and trending, reserve tracking, incident reporting, check processing, diary, litigation management, claim notes, claim payment, recoveries tracking; generates individual claim detail or comprehensive reports, including summary loss reports, loss and claim experience report, specific excess report, activity summary, claim activity report, claim register, accident loss analysis report, claim loss analysis report. Optional modules include MICRO-FACS to provide 24-hour direct access to claim data.

    RISX-FACS for Windows '95.

    Price: Leased system.

    System requirements: IBM compatible PC system; operates in Windows or Windows NT. Online system.

    First installation: 1996.

    Total installations: 39.

    Claims/coverages managed: General liability, property, casualty, workers comp, auto.

    Features: Total payments, recoveries, reserves and expenses by category; type, source, nature and part of body; handling adjuster; detailed listing of check payments; history of changes in total reserves; reported date; accident date and time; location and description of loss; client location and assigned claim; claim notes; creates custom reports; user-defined data selection and transfer. Optional modules include electronic mail.

    MICRO-FACS.

    Price: $2,100 plus connect time and report charges.

    System requirements: IBM compatible PC system; operates in DOS. Online system.

    First installation: 1986.

    Total installations: 331.

    Claims/coverages managed: General liability, property, casualty, workers comp, auto.

    Features: Total payments, recoveries, reserves and expenses by category; type, source, nature and part of body; handling adjuster; detailed listing of check payments; history of changes in total reserves; reported date; accident date and time; location and description of loss; client location and assigned claim; claim notes; creates custom reports; user-defined data selection and transfer. Optional modules include electronic mail.

    User support: Onsite training*, telephone assistance 24 hours per day*, training at Gallagher Basset home office*, training manuals*.

    Staff: 112 total, 105 professionals.

    Clients: 1,175 total. Sold systems to 331 clients in 1995.

    1995 revenues: $137.8 million total. $8 million from risk management information systems sales and services.

    Officers: Peter J. Durkalski, president; John G. Campbell, chairman; Wally Gawaluch, Rick Rothman, Don Klein, executive vps.

    Contact: Tracy D. Mock, area vp-marketing services, 630-285-3593.

    * Included in system price.


Health Management Technologies

  • 1150 Moraga Way, Suite 150, Moraga, Calif. 94556; 510-631-6750; fax: 510-631-6789

    Risk management systems since: 1988.

    Software products:

    Return Managed Care PC Software.

    Price: $35,000 to $100,000.

    System requirements: IBM compatible PC system; operates in Windows.

    First installation: 1994.

    Total installations: 25.

    Claims/coverages managed: Workers comp, managed care, short- and long-term disability.

    Features: Day one management of all types; channels cases to selected providers; coordinates return-to-work; provides electronic rolodex of providers; treatment sites and resources; documents case activity, referrals and case notes; manages return-to-work; monitors medical utilization, case outcomes and estimated cost savings; standard letter generation; accounts receivable for case management; ad hoc report writer; job analysis with disability duration guidelines; front-end bill and claims support; EDI support.

    User support: User groups/meetings, onsite training, telephone assistance 10 hours per day*, emergency phone number 24 hours/day.

    Staff: 24 total, all professionals.

    Branch offices: Phoenix; Rockville, Md.

    Officers: Karen Wolfe, president; James Wolfe, chief marketing officer; Eric Wolfe, senior vp-technical services; Stanley Pence, vp-client services.

    Contact: Stanley Pence.

    * Included in system price.


Helmsman Management Services Inc.

  • 225 Borthwick Ave., Portsmouth, N.H. 03801; 603-431-8400; fax: 603-431-2071

    Risk management systems since: 1982.

    Parent: Liberty Mutual Insurance Group.

    Software products:

    RISKTRAC for Windows.

    System requirements: IBM compatible PC system; operates in Windows or Windows '95. Online system.

    Customization optional.

    First installation: 1992.

    Total installations: 525; 350 in corporate risk management departments.

    Claims/coverages managed: General liability, property, workers comp, auto, crime, cargo, short- and long-term disability.

    Features: Real-time claim information; data consolidation; comprehensive claim detail; claim adjusters notes; automated reserve calculation; managed care information; itemized transaction detail; group disability claim information; user-defined fields; user comments; table maintenance; claim adding/updating; electronic mail; 36 standard loss/analysis reports; loss comparison, forecasting, trending, allocation and development; report scheduler; local or remote printing; report preview and export; ad hoc report writing and support, including ad hoc reports with graphs and cross tabs; custom data export.

    RISKTRAC Standalone.

    System requirements: IBM compatible PC system; operates in Windows.

    Customization optional.

    First installation: 1987.

    Total installations: 125; 100 in corporate risk management departments.

    Claims/coverages managed: General liability, property, workers comp, auto.

    Features: Monthly claim information; data consolidation; comprehensive claim detail; user-defined fields; user comments; table maintenance; claim adding/updating; electronic mail; 30 standard loss/analysis reports; loss comparison, forecasting, trending, allocation and development; local printing; screen print; report preview and export; ad hoc report writing and support, including ad hoc reports with graphs and cross tabs; custom data export, dual currency capture for international/electronic data delivery; CD data delivery; reminders; available for local area networks.

    User support: User groups/meetings, onsite training, telephone assistance 16 hours per day*.

    Staff: 70 total, 66 professionals.

    Clients: 500 total. Sold systems to 200 clients in 1995.

    Branch offices: San Francisco; Atlanta; Chicago; Boston; New York; Pittsburgh; Dallas.

    Contact: Kyle Schick, 603-431-8400 ext. 54879.

    * Included in system price.