250 Boylston St., Boston, Mass. 02116;
617-437-0660; fax: 617-437-0812 Risk management systems since: 1989.
Parent: Effisoft S.A.R.L.
Software products:
Gestrisk.
System requirements: IBM-compatible PC system;
operates in Windows. Customization optional.
First installation: 1989.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto, crime, bankers blanket bond,
marine-ocean cargo.
Features: Exposure-driven; manages exposures;
loss control; engineering recommendations; policies; premiums;
losses including incidents and below deductible or SIR; cost of risk
and allocating premiums at multiple exposure levels; querying and
reporting tools for analysis of risk management programs for all
lines of coverages; handles multiple languages and currencies;
provides screen label customizations.
WEBRISK.
System requirements: IBM-compatible PC system,
client/server; operates in Windows, Internet browser. Online system
optional.
Customization optional.
First installation: 1997.
Total installations: One; one in corporate risk
management departments.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto, marine, crime, bankers
blanket bond.
Features: Exposure-driven; net application;
worldwide access via Internet browser; data consolidation from
multiple sources; unlimited users or connections; limiting access
based on log-on; imaging; exposure management; loss control;
engineering recommendations; policies; premiums; company hierarchy;
losses incidents and below deductible or SIR; cost of risk and
allocating premiums at multiple exposure levels; querying and
reporting tools including graphs for analysis of risk management
programs for all lines of coverages; handles multiple languages and
currencies; provides screen label customizations.
User support: User groups/meetings*, onsite
training, telephone assistance 14 hours per day*, remote access to
data via communication package.
Staff: 30 total, 25 professionals.
Branch offices: Boston; London; Paris; Amsterdam,
Netherlands.
1996 revenues: $2 million total. $1.2 million
from risk management information systems sales and service, 30% from
software sales, 70% from software services.
Officers: Olivier Adler, CEO.
Contact: Cynthia Carroll, director-operations.
*Included in system price.
12828 Northup Way, Bellevue, Wash. 98005;
800-283-3742; fax: 425-883-9178
Software products:
ERIC Risk Manager.
Price: $9,995.
System requirements: IBM-compatible PC system;
operates in Windows. Customization optional.
First installation: 1984.
Total installations: 100; 25 in corporate risk
management departments. Claims/coverages managed: General liability,
workers comp.
Features: Claims administration; loss developing;
loss prevention; reserve tracking; allocation of premium; safety and
loss control; incident reporting; report generation; data analysis;
check processing; diary; litigation management; multiple employees
and multiple jurisdictions; prints first report of accident;
automatically generates government-mandated reports and forms;
diary/notes functions; user-defined check layouts/check bundling;
automatic check generation for scheduled payments; more than 45
report titles; litigation tracking; audit trail; date, time operator
id stamp on transaction records; security privileges; one year free
tech support. Optional modules include ADJUSTER - automatically
adjusts provider invoices to state published maximums or usual and
customary fees.
User support: Onsite training*, telephone
assistance 10 hours per day*.
Clients: 20 total. Sold systems to five clients
in 1996.
Officers: Frank Dee Jr., Douglas Peterson, Keith
O'Daniel, Karen Vanwinkle, David Burnett.
Contact: Keith O'Daniel, product manager.
*Included in system price.
1601 Chestnut St., TL32G, Philadelphia, Pa.
19192-2325; 215-761-6779; fax: 215-761-5476 Parent: INA Financial
Services Corp.
Software products:
Risk Advantage.
System requirements: IBM-compatible PC system;
operates in Windows. Online system. Customization optional.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto.
Features: Manages both domestic and international
claims; performs inquiries utilizing selection criteria; results
provide full claim detail and adjusters notes (optional); more than
20 canned reports with flexible selection critera and full sorting
capabilities; loss forecasting; as-of reporting. Optional modules
include custom programming; cost-of-risk modeling.
User support: User groups/meetings, onsite
training* (optional), telephone assistance 12 hours per day*.
Staff: 60 total, 54 professionals.
Clients: 1,400 total. Sold systems to 100 clients
in 1996.
Branch offices: Los Angeles; San Francisco;
Atlanta; Chicago; Boston; New York; Philadelphia; Dallas; Houston.
Officers: Raymond Hafner, president; Brian
O'Hara, vp/CFO; Sharon Simpson, vp-sales operations; Lawrence
Keough, vp-information products/services.
Contact: Lawrence Keough, 215-761-6767.
*Included in system price.
9 Campus Drive, Suite 7, P.O. Box 316,
Parsippany, N.J. 07054-0316; 800-422- 4436; fax: 973-993-9579
Risk management systems since: 1988.
Parent: SGS, Societe Generale de Surveillance.
Software products:
ClienTell.
Price: Platinum: $8,000 annual fee/$1,000
one-time set up fee; Gold: $5,000 annual fee/$1,000 one-time set up
fee; Silver: $3,000 annual fee/$500 one-time set up fee.
System requirements: IBM-compatible PC system;
Online system (ClienTell Silver).
Customization optional.
First installation: 1995.
Total installations: 148.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto.
Features: Claims administration and management
for all lines of business. Optional modules include customized data
capture; customized cause codes; customer specific hierarchy;
customized product enhancements and interfaces.
User support: User groups/meetings, onsite
training*, telephone assistance 8.5 hours per day*, 24-hour paging
service, e-mail via Internet.
Staff: Nine professionals.
Clients: 148 total.
Branch offices: Parsippany, N.J.
1996 revenues: $500,000 from risk management
information systems sales and service, 75% from software sales, 25%
from software services.
Officers: Antony M. Czura, chairman; David W.J.
McGirr, president/CEO; Al Shahade, executive vp-risk management
services; James McGee, executive vp- insurance company services.
Contact: David J. Iannotte, marketing systems
manager, 973-993-3219.
*Included in system price.
The Gallagher Centre, 2 Pierce Place, Itasca,
Ill. 60143-3141; 630-773-3800; fax: 630-285-4000
Risk management systems since: 1983.
Parent: Arthur J. Gallagher & Co.
Software products:
RISX-FACS.
System requirements: IBM-compatible PC system;
operates in Windows. Online system.
Customization optional.
First installation: 1983.
Total installations: 1,175; 12 in corporate risk
management departments.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto.
Features: Claims administration; loss
forecasting and trending; reserve tracking (MIRA); loss trending;
incident reporting; check processing; diary; litigation management;
claim notes; claim payment; recoveries tracking; reports: summary
loss, loss & claim experiences, specific excess, activity
summary, claim activity, claim register, accident loss analysis,
claim loss analysis. Optional modules include MICRO-FACS and
RISC-FACS for Windows 95.
MICRO-FACS.
System requirements: IBM-compatible PC system;
operates in DOS. Online system.
First installation: 1986.
Total installations: 190.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto.
Features: Online access to workers comp,
property, and casualty claim information; RISX-FACS inquiry
including: total payments, recoveries, reserves and expenses by
category; type, source, nature, part of body; handling adjuster;
listing of check payments; history of changes in total reserves;
reported date; accident date and time; location and description of
loss; client location and who the claim has been assigned to; claim
notes; SELEX-FACS; build-a-record. Optional modules include GB mail.
RISX-FACS for Windows 95.
System requirements: IBM-compatible PC system;
operates in Windows, Windows NT. Online system.
First installation: 1996.
Total installations: 154.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto.
Features: Online access to workers'
compensation, property and casualty claim information; RISX-FACS
inquiry including: total payments, recoveries, reserves and expenses
by category; type, source, nature, part of body; handling adjuster;
listing of check payments; history of changes in total reserves;
reported data; accident date and time; location and description of
loss; client location and who the claim has been assigned to; claim
notes; SELEX-FACS; build-a-record. Optional modules include GB mail
User support: Onsite training*, telephone
assistance 24 hours per day*, manuals*.
Staff: 112 total, 105 professionals.
Clients: 1,144 total. Sold systems to 13 clients
in 1996.
1996 revenues: $145.2 million total. $8 million
from risk management information systems sales and service,
Officers: Peter J. Durkalski, president; John G.
Campbell, chairman; Richard McKenna, Wally Gawaluch, Michael
Billings, executive vps.
Contact: Tracy D. Mock, vp-marketing services,
630-285-3593.
*Included in system price.
3455 Mill Run Drive, Hilliard,
Ohio 43026; 800-336-4733;
fax: 614-777-3355
Risk management systems since: 1989.
Parent: Nationwide Insurance.
Software products:
Cascade.
Price: $5,500 per year for first installation,
$2,595 per year for additional installations.
System requirements: IBM-compatible PC system;
operates in Windows. Online system.
Customization optional.
First installation: 1995.
Total installations: Nine, all in corporate risk
management departments.
Claims/coverages managed: Workers comp.
Features: Online access to account; claim,
payment and reserve information; standard and ad hoc reporting; 13
standard reports with 60 variations, including claim and payment
activity logs; loss triangles and summary reports; four standard
graphs with 13 variations; custom reports library; electronic mail;
claims administration and tracking; loss development and
forecasting; risk and trending analysis; online help. Optional
module allows users to store claims data on their PCs; claims data
updated monthly and sent to user on CD-ROM.
User support: Onsite training*, telephone
assistance eight hours per day*, travel expenses for training.
Staff: Eight total, six professionals.
Clients: Nine total, all corporate risk
management departments. Sold systems to six clients in 1996.
Branch offices: Columbus, Ohio.
Officers: David Hollingsworth, president/COO;
Dave Brown, vp-corporate marketing/business development; Gerry
Sheldon, vp-risk management services; Peg Bainbridge, vp-state fund;
Peter Barr, vp-health care management services plus; Rich Hoyt,
vp-unemployment compensation; Kelly Hamilton, vp-finance.
Contact: Dave Brown.
*Included in system price.
25572 Ave. Stanford, Valencia, Calif. 91355;
805-294-1300;
fax: 805-294-1310
Risk management systems since: 1977.
Parent: Incomnet Inc.
Software products:
GenIRIS -- Integrated Risk Information System.
System requirements: IBM-compatible PC system;
operates in Windows, Windows NT or mainframe, IBM RS/6000.
Customization optional.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto, group medical, risk
management.
Features: Twenty-four-hour claims administration
system providing fully integrated processing of workers'
compensation, property and casualty, disability management and group
medical claims; modules for managed care and risk analysis;
customized for specific client needs; available on multiple
platforms, including AIX on IBM's RS/6000, Windows NT and other UNIX
platforms. Optional models include additional third-party products.
GenCOMP -- Workers' Compensation Claims
Administration.
System requirements: IBM-compatible PC system;
operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
Claims/coverages managed: Workers comp.
Features: Claims management system; integration
with GenSource's other claims management systems to provide a
24-hour claims system; claims adjudication; reserve analysis; bill
re-pricing; PPO discounts; state reporting; claims notes;
diary/calendar; online ad hoc access to all claims information;
variety of standard and custom management reports; archival and
retrieval system (GenARS) for scanning, storing and retrieving
documents stored via optical disks. Optional modules include
additional third-party products.
GenRISK -- Risk Analysis and Reporting System.
System requirements: IBM-compatible PC system;
operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto, risk management.
Features: Analyzes and controls total risk
exposure; serves as a central data storage system for claims
processed by an in-company system, an insurance company and/or a
third-party administrator; accepts data from multiple sources;
builds loss triangles using any combination of user-specified
parameters. Optional modules include additional third-party
products.
GenDIS -- Non-occupational Disability Claims
System.
System requirements: IBM-compatible PC system;
operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
First installation: 1997.
Total installations: Three.
Claims/coverages managed: Non-occupational
disability.
Features: Aadjudicates all non-occupational
disabilities; by teaming with GenCOMP, is an integrated lost time
management system that combines occupational and non-occupational
claims administration to permit consolidated management of
disabilities; facilitates use of common treatment protocols and
return-to-work disciplines; local check issuance/voucher interface;
automated tax withholding; specific and aggregate reinsurance
tracking; flexible benefit plan set-up; treatment and back-to work
programs; optional payroll/HR; W-2 and actuarial system interfaces.
Optional modules include additional third-party products.
GenPAC.
System requirements: IBM-compatible PC system;
operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
Claims/coverages managed: General liability,
property, casualty.
Features: Property and casualty claims
administration system; multiple lines of coverage, including general
liability and automotive; controls reserve practices; assists in
setting reserves; calculates and verifies payments; eliminates
duplicate payments with online payment history; tracking and
reporting on reinsurance levels by policy period; tracking
subrogation information, including recoveries; automatically
produces Form 1099 reports in both hard copy and tape form. Optional
modules include additional third-party products.
User support: User groups/meetings**, onsite
training**, telephone assistance nine hours per day**.
Staff: 40 total, 35 professionals.
Clients: 300 total. Sold systems to 20 clients
in 1996.
Branch offices: Cocoa Beach, Fla.
1996 revenues: 5% from hardware sales, 45% from
software sales, 50% from software services.
Officers: Eric Hoffberg, president; Michael
Ewing, vp-sales/marketing; Nora Kenner, vp-consulting services.
Contact: John M. Carolan, regional account
executive.
* Formally California Interactive Computing
(CIC). **Included in system price.
3687 Mount Diablo Drive, Suite 200, Lafayette,
Calif. 94549; 800-647-7007 or 510-299-700; 510-299-7010
Risk management systems since: 1988.
Software products:
Return for Managed Care.
System requirements: IBM-compatible PC system;
operates in Windows.
First installation: 1994.
Total installations: 200.
Claims/coverages managed: Workers comp, auto
medical, managed care, short-and long-term disability, health.
Features: Medical case management, utilization
review, provider network management, safety and loss control,
incident reporting, report generation, data analysis, including case
outcome analysis, provider performance; network and case manager
performance; ad hoc reporting; diary of events; direct medical
treatment data input.
User support: User groups/meetings, onsite
training*, telephone assistance ten hours per day*.
Staff: 23 total, 13 professionals.
Branch offices: Silver Springs, Md.; San
Antonio; Layton, Utah.
Officers: K.J. Wolfe, president; James W. Wolfe,
chief marketing officer; Eric Wolfe, senior vp-technical services;
Michael White, vp-sales/training; Stanley J. Pence, vp-client
services.
Contact: James Wolfe or Stan Pence.
*Included in system price. |
