Goodwin Square, 16th Floor, 225 Asylum St.,
Hartford, Conn. 06103; 860-520- 2500; fax: 860-520-2503
Risk management systems since: 1992.
Parent: ITT Hartford Group.
Software products:
LASER (Loss Analysis System to Evaluate Risk).
Price: $0-25,000.
System requirements: IBM-compatible PC system;
operates in Windows. Online system.
Customization optional.
First installation: 1992.
Total installations: 250, all in corporate risk
management departments.
Claims/coverages managed: General liability,
property, workers comp, auto, product liability.
Features: Claim management and risk analysis via
online inquiry; access to adjuster's notes; e-mail; formatted and ad
hoc report generation; as-of reporting. Optional modules include
formatted and ad hoc risk financing (triangles and development
factors); benchmarking; data conversion/consolidation (current and
historical); customer/vendor data interfaces.
User support: User groups/meetings*, onsite
training*, telephone assistance 10 hours per day*, self-contained
tutorial*.
Staff: 29 total, 19 professionals.
Clients: 120 total, all corporate risk
management departments. Sold systems to 80 clients in 1996.
Branch offices: Los Angeles; Hartford, Conn.;
Chicago; New York; Dallas.
1996 revenues: $4 million total. $4 million from
risk management information systems sales and service, 100% from
software services.
Officers: Dennis Replogle, president; Stephen
Holcomb, senior vp; Jim Leonard, vp-account managment; Annette
Sanchez, vp-sales/product development; Patsy Baumgartner, vp-field
operations.
Contact: Ruth Grande, assistant vp-risk
management information services, 860- 520-2528.
*Included in system price.
27127 Calle Arroyo, Suite 1924, San Juan
Capistrano, Calif. 92675; 714-487- 1612; fax: 714-487-1613
Risk management systems since: 1994.
Parent: Jenquest Inc.
Software products:
Insurance Certificate Tracking Service/System.
Price: Varies.
System requirements: IBM-compatible PC system.
Online system.
Customization optional.
First installation: 1995.
Total installations: 30; 20 in corporate risk
management departments.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto, professional liability,
garage liability, pollution liability, motor cargo, liquor
liability.
Features: Comprehensive service to track
incoming certificates of insurance, including: full and partial
outsourcing options, document imaging, custom applications,
automated tracking, automated deficiency follow-up, remote online
access, customized reports, A.M. Best guide monitoring, continuous
tracking. Optional modules include tracking of contracts, licenses,
indemnity agreements
User support: Onsite training*, telephone
assistance 18 hours per day*, user manuals*.
Staff: 20 total, five professionals.
Clients: 30 total, including 20 corporate risk
management departments. Sold systems to 25 clients in 1996.
Officers: Robert M. Ward, president; Thomas H.
Wickes, H. Lee Roth, vps.
Contact: H. Lee Roth, 800-996-9964 ext. 109.
*Included in system price.
125 Broad St., New York, N.Y. 10004;
212-574-7000;
fax: 212-574-7099
Risk management systems since: 1990.
Parent: Marsh & McLennan Cos.
Software products:
STARS.
Price: $50,000.
System requirements: IBM-compatible PC system;
operates in Windows.
Customization optional.
First installation: 1990.
Total installations: 1,000, all in corporate
risk management departments.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto, hospital professional
liability, employers liability, E&O, D&O, products
liability, incident tracking.
Features: Data conversion and consolidation;
executive reporting; risk analysis; safety and loss control;
financial/actuarial reporting; loss triangulations; policy
management; total cost of risk allocations; diary functionality;
litigation management; graphical reporting; client/server
architecture; Internet connectivity; online help; object linking and
embedding; scanning functionality.
User support: User groups/meetings*, onsite
training*, telephone assistance 12 hours per day*, dial-up
support/training*, e-mail*.
Staff: 120 total, 100 professionals.
Clients: 500 total, all corporate risk
management departments. Sold systems to 70 clients in 1996.
Branch offices: Los Angeles; San Francisco;
Stamford, Conn.; Atlanta; Chicago; Detroit; Minneapolis; Cleveland;
Philadelphia; Pittsburgh; Nashville, Tenn.; Dallas; Toronto; London.
Officers: Robert G. Petrie III, Dave Undis,
senior vps; Paul Steinman, Patrick O'Neill, Jeff Markowitz, vps.
Contact: Patrick O'Neill, U.S. sales manager,
404-586-8340; Jeff Markowitz, European sales manager,
44-171-945-7820; Paul Steinman, manager-client systems,
212-574-8199.
*Included in system price.
747 Dresher Road, P.O. Box 980, Horsham, Pa.
19044-0980; 215-784-0941; fax: 215-784-9639
Risk management systems since: 1991.
Parent: LRP Publications.
Software products:
Jury Verdict Research Case Evaluation Software.
Price: $599.
System requirements: IBM-compatible PC system;
operates in DOS, Windows.
First installation: 1988.
Claims/coverages managed: General liability,
casualty.
Features: Claims administration; value
determination; loss forecasting and development; comparisons; claim
reserving. Optional modules include Basic Settlement Module; Case
Evaluation Software.
User support: Onsite training, telephone
assistance nine hours per day*, initial training available by a
product representative*.
Branch offices: West Palm Beach, Fla., Horsham,
Pa.
Officers: Kenneth F. Kahn, president/CEO.
Contact: Gary Bagin, 215-784-0941 ext. 370.
*Included in system price.
P.O. Box 6030, Tyler,Texas 75711;
903-561-6700; fax: 903-561-9407
Risk management systems since: 1990. Parent:
Lindsey Morden Inc.
Software products:
Flex.
System requirements: IBM-compatible PC system;
operates in DOS, Windows. Online system. Customization optional.
First installation: 1990.
Total installations: 120; all in corporate risk
management departments. Claims/coverages managed: General liability,
property, casualty, workers comp, auto.
Features: Claims administration for workers comp,
casualty, property; reporting; summary of loss runs; loss runs by
location; fund recap; monthly check register; accident-injury
analysis; litigation data; unit stat information; aggregate
monitors. User support: User groups/meetings*, onsite training*,
telephone assistance 10 hours per day*.
Staff: 1,200 total; 310 professionals.
Clients: 390 total. Sold systems to 95 clients in
1996.
1996 revenues: $170 million total. $33 million
from risk management information systems sales and service.
Officers: Ken Polley, chairman; Don Smith,
president; Don Guin, corporate counsel; Paul Maggi, senior vp;
Robert Morris, vp-sales/marketing.
Contact: Jody Jernigan.
*Included in system price.
P.O. Box 309, Woodstock, Ill. 60098;
815-568-2602; fax: 815-568-2604
Risk management systems since: 1984.
Software products:
Claims Master.
Price: $10,000.
System requirements: IBM-compatible PC system;
operates in Windows 95, Windows NT. Online service available.
Customization optional.
First installation: 1984.
Total installations: 300; 90 in corporate risk
management departments.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto.
Features: Claims processing/reporting; integrated
diary system; transaction log for history of each claim; integrated
work processing; industry standard and user-defined claim category
codes; ad hoc reporting; actuarial forecasting and analysis;
spreadsheets and graphics supports; monitors claim payments and
reserves. Optional modules include interface with actuarial system
and service; remote reporting and risk analysis; workers
compensation medical cost analysis.
User support: User groups/meetings, onsite
training, telephone assistance eight hours per day.
Staff: 10 total; 10 professionals.
Clients: 200 total, including 100 corporate risk
management departments.
1996 revenues: From risk management information
systems sales and service, 40% from hardware sales, 20% from
software sales, 40% from software services.
Officers: Janine M. Jozwiak, CEO; Daniel S.
DeSerto, president.
Contact: Daniel S. DeSerto, ext. 4046.
36 Midvale Road, Suite 1G, Mountain Lakes, N.J.
07046-1330; 973-335-6423; fax: 973-335-9665
Risk management systems since: 1988.
Software products:
Customized systems.
System requirements: IBM-compatible PC system;
operates in DOS, Windows.
Customized system.
First installation: 1988.
Claims/coverages managed: General liability,
property, casualty, workers comp, auto, ocean marine, inland marine.
Features: Customized systems including loss
transaction database management, loss development triangle
production, IBNR projections, future lost cost projections, workers
compensation long-term disability and survivors' benefits,
experience rating plan testing and development; management reports.
User support: Onsite training, telephone
assistance eight hours per day.
Staff: Five total; five professionals.
1996 revenues: From risk management information
systems sales and service, 75% from software sales, 25% from
software services.
Officers: Charles Cook, president.
Contact: Peter Bennett.
1133 N. Main St., Suite 103, Layton, Utah 84041;
801-544-2446; fax: 801-544- 3138
Risk management systems since: 1996.
Software products:
Workers Companion.
Price: $595.
System requirements: IBM-compatible PC system;
operates in Windows.
Customization optional.
First installation: 1996.
Total installations: 1,500; 200 in corporate
risk management departments.
Claims/coverages managed: Workers comp.
Features: Claims administration; workers comp
claims; first report of injury; OSHA 200 reports; loss/run reports;
financial tracking; accident reporting; audit report; claim status
tracking; management reports; ad hoc reporting.
User support: Onsite training, telephone
assistance eight hours per day*.
Staff: Three total; two professionals.
Clients: Five total. Sold systems to five
clients in 1996.
1996 revenues: $200,000 total; $5,000 from risk
management information systems sales and service, 100% from software
sales.
Officers: Steve Schmutz, president; Terry
Preece, vp.
Contact: Steve Schmutz.
*Included in system price. |