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SAC 3 Star Advanced Communications Concepts Co.

3322 Memorial Parkway, Suite 42, Huntsville, Ala. 35801; 256-882-1610; fax: 256-882-1810

Risk management systems since: 1993.

Software products:

National Industrial Injury Data System.

System requirements: IBM-compatible PC system; operates in DOS, Windows, Windows NT. Online system.

Customization optional.

First installation: 1994.

Total installations: 200; 100 in corporate risk management departments.

Claims/coverages managed: Workers comp.

Features: Provides employers, providers, TPAs and payers with the electronic data interchange link to state or multiple states' jurisdictions; speeds process for first reports of injury, subsequent reports of injury, medical bills and premium audits; integrates with most risk management systems. Additional modules activated based on clients' needs. Optional modules include Premium Audit, Doev Link, Visit Link, Return Link, Plan Link.

User support: User groups/meetings, onsite training*, telephone assistance 10 hours per day*, techsupport@sac3.com.*

Staff: 30 total, 18 professionals.

Clients: 100 total. Sold systems to 100 clients in 1997.

Officers: Ancel Sherrard, CEO; Rober Pruett, vp; Scott Lund, vp-marketing.

Contact: Scott Lund.

* Included in system price.

Sedgwick Information Systems

1000 Ridgeway Loop Road, Memphis, Tenn. 38120; 901-761-1550; fax: 901-761-0408

Risk management systems since: 1979.

Parent: Sedgwick Group P.L.C.

Software products:

INFORM for Windows.

System requirements: IBM-compatible PC system; operates in Windows 95, Windows NT. Online system.

Customization optional.

First installation: 1979.

Total installations: 200; all in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, crime.

Features: Client/server risk management information system; color graphics; claims management; premium allocations management; actuarial loss forecasting; exposure tracking; customized and ad hoc reports; risk finance; risk control. Custom modules and reports available.

User support: User groups/meetings, onsite training*, telephone assistance eight hours a day* (amount depends on contract).

Staff: 15 total, 13 professionals.

Clients: 150 total, including 25 corporate risk management departments. Sold systems to five clients in 1997.

Branch offices: Melville and New York, N.Y.; Memphis, Tenn.; 73 distribution offices.

1997 revenues: $1.6 billion total**. 40% from software sales, 60% from software services.

Officers: Joe Labetti, managing director-information systems; Alan Josefsek, executive vp; Frank Fantigrossi, senior vp.

Contact: Alan Josefsek, 516-425-3224; Frank Fantigrossi, 516-425-3230.

* Included in system price.

** Reflects parent company statistics.

Seligman Information Systems

234 Garden St., Roslyn Heights, N.Y. 11577; 516-484-5177; fax: 516-621-2154

Risk management systems since: 1985.

Software products:

CTRACK - Certificates of Insurance Tracking.

Price: $695.

System requirements: IBM-compatible PC system or local area network; operates in DOS, Windows.

Customization optional.

First installation: 1988.

Total installations: 160; 130 in corporate risk management departments.

Features: Tracks certificates received by businesses; follows up for renewal certificates as policies expire; can mark certificates that do not meet requirements; requests corrections; management reports for tracking past, current and future activity; data entry service available.

Advanced CTRACK -- Certificates of Insurance Tracking.

Price: $1,195.

System requirements: IBM-compatible PC system or local network; operates in DOS, Windows.

Customization optional.

First installation: 1989.

Total installations: 100; 90 in corporate risk management departments.

Features: Includes basic features of CTRACK; automatically checks certificates for compliance requirements; coverage clauses and policy limits checked and recorded for future use; corrections requested for unacceptable certificates; ratings available for property and casualty insurance companies; can be customized to track and verify any type of form; single-and multiuser versions available; data entry services available.

ACCESS -- The Claims Information System.

Price: $5,000.

System requirements: IBM-compatible PC system, local network; operates in DOS, Windows. Customization optional.

First installation: 1986.

Total installations: 20; eight in corporate risk management departments.

Features: Services accounts that are insured, have claims handled by third- party administrators or are self-administered; general liability, auto liability, auto physical damage and workers compensation coverages are supportd; financial and safety reporting systems; check/voucher writing system available for issuing payments; data entry services available.

CERTS -- Certificates of Insurance Issuing.

Price: $900.

System requirements: IBM-compatible PC system or local network; operates in DOS, Windows.

Customization optional.

First installation: 1987.

Total installations: 19; 14 in corporate risk management departments.

Features: Issues large volumes of certificates of insurance forms and custom forms and letters; full audit trail maintained of all certificates issued; management reports to help control issuing process; data entry services available.

User support: Training and consulting support, telephone assistance 12 hours per day.

Officers: Thomas Seligman.

Specific Software Solutions L.L.C.

P.O. Box 1007, Brentwood, Tenn. 37024-1007; 800-929-4052; fax: 615-376-5117

Risk management systems since: 1991.

Software products:

ModMaster 2000.

Price: $299 to $699.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1991.

Total installations: 1,500; 300 in corporate risk management departments.

Claims/coverages managed: Workers comp.

Features: Computes and analyzes workers compensation modification factor; mew experience rating adjustment, reports, graphs, what-if analysis.

Loss Forecaster II.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1997.

Total installations: 200; 75 in corporate risk management departments.

Claims/coverages managed: General liability, workers comp, auto.

Features: Actuarial tools, produce loss projections, reserve analysis, payout schedules.

User support: Onsite training, telephone assistance eight hours per day*.

Staff: Five total, five professionals.

1997 revenues: 100% from software sales.

Officers: Timothy L. Coomer, president; Kory Wells, vp; Al Rhodes, senior actuary.

Contact: Timothy L. Coomer.

StarTech Software

26555 Evergreen Road, Suite 1750; Southfield, Mich. 48076; 248-350-9664; fax: 248-350-2223

Risk management systems since: 1997.

Parent: FDI Group.

Software products:

Eclipse.

Price: $35,000.

System requirements: IBM-compatible PC system.

Customization optional.

First installation: 1997.

Total installations: 50; 50 in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, short and long term disability, bill review.

Features: Integrated suite of claims management and cost containment software; modules include workers comp, automotive and general liability claims, short and long term disability claims, bill review with multiple PPO options; claims administration; loss development; loss forecasting; risk analysis; report generation; data analysis; check printing; claim notes; legal and reinsurance modules; bill review.

User support: User groups/meetings*, onsite training, telephone assistance eight hours per day*.

Staff: 14 total, 10 professionals.

Clients: 70 total. Sold systems to 50 clients in 1997.

Branch offices: Tampa, Fla.; Novi and Southfield, Mich.

Officers: Mark Churella, Scott Settle, Pam Shaw, Suzanne Bernardo, John Roach.

Contact: John Roach.

* Included in system price.

Synergistic Solution Technologies Inc.

2301 W. Anderson Lane, Suite 100, Austin, Texas 78757-1249; 512-467-2100; fax: 512-452-3002

Risk management systems since: 1990.

Software products:

RiskSmart.

Price: $30,500.

System requirements: IBM-compatible PC system; operates in UNIX.

Customization optional.

First installation: 1997.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, error and omissions, law enforcement, liability, crime.

Features: Integrates loss, exposure, policy, human resources, financial data into single database to support analysis of risk information; data can be summarized, accessed and analyzed in drill-down analysis, multi-dimensional analysis, reporting, charting; historical finacial data to support as-of reporting, loss triangles, calculation of loss development factors based on actual experience; monitors TPA performance, develop internal benchmarks, allocate costs, identify drivers of cost of risk. Optional modules include outside data conversion, consolidated and integrated and then sent to customer on cd-rom or e-mail for loading into RiskSmart.

User support: Onsite training*, telephone assistance eight hours per day*.

Staff: Eight total, seven professionals.

Clients: Two total. Sold systems to two clients in 1997.

1997 revenues: $600,000 total. $600,000 from risk management information systems sales and service, 20% from software sales, 80% from software services.

Officers: John Sederberg, president; Steve Lowell, treasurer; Dan Williams, vp.

Contact: Dan Williams, 512-467-2100, ext. 17.

TecnoRisk L.L.C.

1319 Dexter Ave. N., Suite 300, Seattle, Wash. 98109; 206-282-6077; fax: 206- 282-5939

Risk management systems since: 1996.

Parent: Risk Management Services Inc.

Software products:

TECHNO Claims P&I Plus.

Price: $25,000 to $45,000.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1996.

Total installations: 14; 11 in corporate risk management departments.

Claims/coverages managed: General liability, workers comp, maritime, including crew injury, passenger/tp injury, cargo damage, hull 2 equipment damage.

Features: Claims administration, loss prevention, reserve tracking, incident reporting including marine index bureau reports, retention analysis, check processing, diary, litigation management. Optional modules include safety department analysis of recordable cases and follow up on accidents, incidents and non-conformities with safety management system.

User support: Onsite training, telephone assistance 10 hours per day*.

Staff: Six total, five professionals.

Clients: 10 total, including eight corporate risk management departments. Sold systems to five clients in 1997.

Officers: Roger Phillips, president; Michael Wilt, Elizabeth Seymoor, vps.

Contact: Roger Phillips.

* Included in system price.

The Travelers

1 Tower Square, 5CR, Hartford, Conn. 06183; 860-277-2770; fax: 860-277-2876

Risk management systems since: 1983.

Parent: Citigroup Inc.

Software products:

CARMA/CARMA On-Line.

System requirements: IBM-compatible PC system; operates in Windows, Windows 3.1, Windows 95, Windows 98, Windows NT and all Window-based web-enabled. Online system.

Customization optional.

First installation: 1983.

Total installations: CARMA: 965. CARMA On-Line: 1,365; CARMA: 235. CARMA On- Line: 739 in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto.

Features: Claims manager/loss analysis including adjuster's notes; workers comp lost time analysis, managed care and integrated disability analysis, loss development and forecasting, loss prevention, reserve tracking, premium allocation, risk analysis, self-insurance comparisons and analysis, loss trending and safety/loss control; ad hoc reporting; utilize data from other sources (prior insurer/TPA/self-administered data, including loss information and disability information); employee benefits; short term disability; benchmarking and drill-down analysis; insurance and risk management analysis available through actuarial, loss control/safety, claim and underwriting staff, all accessing same information source as client and broker. Optional modules include exposure, OSHA.

User support: User groups/meetings*, onsite training*, telephone assistance*, newsletter*, individual account information representative for all accounts*.

Staff: 105 total, 78 professionals.

Clients: 1,961 total, including 265 corporate risk management departments.

Branch offices: Los Angeles; Hartford, Conn.; Atlanta; Chicago; Minneapolis; Dallas.

Contact: Matthew L. Carden, second vp-RMIS.

* Included in system price.

Trinity Risk Systems Inc.

300 First St., Waxahachie, Texas 75165; 972-923-2171; fax: 972-923-2889

Risk management systems since: 1994.

Software products:

Trinity Risk System.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1994.

Total installations: 27; 21 in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, medical malpractice, cargo liability.

Features: Claims administration, policy tracking, experience rating, reserve tracking, allocation of premium, risk analysis, self-insurance comparisons and analysis, loss trending, safety and loss control, incident reporting, report generation, data analysis, check processing, diary, litigation management, automatice indemnity payments. Optional modules include underwriting, certificate of insurance, internet first report of injury, fee scheduling.

User support: Onsite training*, telephone assistance 12 hours per day.

Staff: Eight total, six professionals.

Clients: 26 total, including 21 corporate risk management departments. Sold systems to four clients in 1997.

Contact: Ben Glacken.