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Comparative Analysis
Moderate to Smaller Systems

Managing Risk With
Information Technology

DAVID A.TWEEDY

A review of the major RMIS vendors and the systems they offer.

David A. Tweedy, CMC, is President of Tweedy Risk Consulting

As appearing in The John Liner Review Spring 1995
© Copyright 1995, 1996 Standard Publishing Corporation

I. SYSTEM ATTRIBUTES
A. Functionality
1. Basic Analysis

Vendor

ATS

CIC

Conway

David

ISP

Seligman

Claims Monitoring
Workers Compensation
General/Products Liability
Other

A-
A-
A-

A
A-
A-

A-
A-
A-

A
A-
N/A

A-
B+
N/A

B+
B+
N/A

Claims Administration
Workers Compensation
Gen/Prod/Malprac Liability
Motor Vehicle
Property

A-
A-
A-
A-

A
A-
A-
N/A

A-
A-
A-
N/A

A
A-
N/A
N/A

A-
B+
B+
N/A

N/A
N/A
N/A
N/A

Insurance Administration
Policy Management
Cert. of Insurance
Exposure Tracking

A-
A-
A-

A-
N/A
B+

B+
N/A
B+

B+
N/A
B+

B
N/A
B+

N/A
A
N/A

BASIC ANALYSIS AVERAGE

A-

A

A

A

B+

B+

I. SYSTEM ATTRIBUTES
A. Functionality
2. Advanced Analysis

Vendor

ATS

CIC

Conway

David

ISP

Seligman

WC/Managed Care Admin.
Fee schedule review
Utilization review analysis
Patterns of treatment analysis
Litigation Management

A-
A-
N/A
A-

A-
A-
N/A
A-

A-
N/A
N/A
A-

A
A-
N/A
A-

A
A
N/A
B+

N/A
N/A
N/A
N/A

Financial Analysis
Cost of risk allocation
Risk retention sensitivity analysis
Loss Development
Loss Forecasting

A
A
A
A

B+
N/A
A-
A-

B+
N/A
A-
N/A

A-
N/A
A-
N/A

A-
N/A
N/A
N/A

N/A
N/A
N/A
N/A

Safety/Loss Control Admin.
Loss cause analysis
OSHA compliance
MSDS/Hazardous mat. tracking

Policy/Underwriting analysis

Risk Management Analysis
Reserve Quantification
Claims Action Steps
Global Program Management
Exposure Analysis

A-
A-
N/A

A


A-
N/A
N/A
A-

A
A
N/A

N/A


A-
N/A
N/A
A-

A-
A-
N/A

N/A


B+
N/A
N/A
A-

A
A-
N/A

N/A


B+
N/A
N/A
B+

A-
A-
N/A

N/A


B
N/A
N/A
N/A

B+
N/A
N/A

N/A


N/A
N/A
N/A
N/A

ADVANCED ANALYSIS AVERAGE

A-

A-

A-

A-

A-

B+

I. SYSTEM ATTRIBUTES
B. Technical Capabilities

Vendor

ATS

CIC

Conway

David

ISP

Seligman

1. Expert systems
2. E-Mail interface
3. Relational database
4. Imaging
5. EDI
6. Interfacing w/ software
7. Client-Server
8. Graphical Analysis

B+
A
A-
A
A-
A
A-
A-

N/A
A
A-
A-
A
A
N/A
A-

N/A
A
A-
A-
A
A
N/A
A-

A-
A
A-
A-
A-
A-
B+
A-

A-
A
A-
A-
A
A-
A-
A-

N/A
N/A
N/A
N/A
N/A
B+
N/A
B+

TECHNICAL CAPABILITIES AVERAGE

A-

A-

A-

A-

A-

B+

I. SYSTEM ATTRIBUTES
C. User's Perspective

Vendor

ATS

CIC

Conway

David

ISP

Seligman

1. Flexibility
2. Ease of Use
3. Data Conversion
4. Accuracy
5. Analytical
6. Rept. Flexibility
7. Int. w/ other systems
8. Service

A-
A-
A-
A-
A
A-
A-
A

A-
A-
A-
A-
A-
A-
A-
A

A-
A-
A-
A-
A-
A-
A-
A-

A-
A-
A-
A-
A-
A-
A-
A-

B+
A-
A-
A-
A-
A-
A-
A-

B
A-
A-
A
B
B+
B
A

USERS' PERSPECTIVE AVERAGE

A-

A-

A-

A-

A-

A-

II. VENDOR ATTRIBUTES

Vendor

ATS

CIC

Conway

David

ISP

Seligman

1. Org/Financial Stability
2. Emphasis on Service
3. Data Conversion
4. Customization
5. Pricing
   Estimate
6. Research & Dev.
7. Staff
8. Client Training

A-
A
A-
A
Moderate

A-
A-
A

B+
A
A-
A-
Moderate
to High
B+
A-
A-

A
A
A-
A-
Moderate

A-
A-
A-

A-
A-
A-
A-
Moderate

B+
A-
A-

A
A-
A-
A-
Moderate
to Low
B+
A-
A-

B
A
A-
A-
Low

B
A-
A-

VENDOR ATTRIBUTES AVERAGE

A-

A-

A-

A-

A-

A-