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Vendor Profile

Managing Risk With
Information Technology

DAVID A.TWEEDY

A review of the major RMIS vendors and the systems they offer.
David A. Tweedy, CMC, is President of Tweedy Risk Consulting

As appearing in The John Liner Review Spring 1995
© Copyright 1995, 1996 Standard Publishing Corporation

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

American Technical Services
2709 Alternate 19
Suite 270
Palm Harbor, FL
34683
800 654-7611
Cheryl Wing
President
Other Locations
-California
Michigan

Indep't. Some joint ventures

9 yrs

$1.3M

20 Total
3-Admin
4-Mrkting
6-Programmers
3-Clerical
4-Other Support

Pyramid
Dorn

106
(475 End Users)

Service Providers
(42%) (TPAs, insured)
Public Sector
(24%)

Client Server - 3 installations
Minicomputer - 67 installations
PCs
-Standalone - 20
-LAN - 16

Full Claims Administration
-Workers Comp
-General/Auto Liab.
Litigation Mgt.
Risk Control
-Insurance Admin.
-Property Valuation
Broker Performance

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

Anistics
1185 Avenue of the Americas
New York, NY
10036
212-238-1830
Mary Villiani
Global Director
Other Locations
London, San Francisco, Dallas, Atlanta, Toronto, Sydney, Paris

Owned by Alexander & Alexander

25 yrs

Included with A&A

60 Total
8-Admin
6-Mrkting
20-Programmers
2-Clerical
24-Other Support (ie. Consulting)

David, Dorn, Pyramid, Johnson & Higgins, Risk Science Group

240

Manufacturing
(60%)
Public Sector
(19%)
Financial Services
(6%)

PCs
-Standalone - 22
-LAN - 218

Full Claims Administration
Risk Financing
Risk Control
-Insurance Admin.
-Policy Management
-Certificates
Data Conversion
Consulting

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

California Interactive Computing
25572 Avenue Stanford
Valencia, CA 91355
805 294-1300
Jerry Buckley
President
Other Locations
-Cocoa Beach, FL
-Sausalito, CA

Independent

18 yrs

$3.3M
(1993 Business Insurance)

30 Total
4-Admin
3-Mrkting
12-Programmers
3-Clerical
8-Other Support

David
Dorn
Corporate Systems

246

Service Providers
(76%)
Public Sector
(16%)

Minicomputer
-Timeshare - 2
-Standalone/ Workstation - 97 installations
PCs
-Standalone - 143
-LAN - 4

Full Claims Administration
-Workers Comp
-Liability.
-Group Health

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

CARE Systems Corporation
12377 Merit Drive
Dallas, TX 75251
214 419-5005
Steve Arnold
President
Other Locations
-Tampa, FL

Indep't. Joint venture Perot Systems Corp.

3 yrs

not reported

265 Total
no breakdown

Big 6 accounting firms

not reported

Large Self-Insureds
Governmental Entities
Insurers
TPA's

Client Server

Comprehensive Casualty Claims Administration
-Workers Comp
-Managed Care
-Group Health (in development)
-Liability (in development)
-Underwriting (*Expert System)

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

Conway Computer Group
6360 I-55 North, Suite 300
Jackson, MS 39211
601 957-7400
Ken Walz
Director, Marketing

Independent

17 yrs

Not reported

50 Total
7-Admin
3-Mrkting
37-Programmers
3-Other Support

David
Corporate Systems

45

Service Providers
(38%)
Captives, RRG's
(22%)

Client Server
Minicomputer

Claims Administration
-WC
-Liability.
Risk Financing

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

Corporate Systems
1200 Corporate Systems Center
Amarillo, TX 79102
806 376-4223
Scott Gilmour
VP-Marketing
Other Locations
-Amarillo, TX
-Lisle, IL
-Hartford, CT

Independent

28 yrs

$39.5 M

406 Total
35-Admin
11-Mrkting
87-Programmers
11-Clerical
262-Other Support

Risk Science Group
David
ATS
Pyramid
Anistics

646
(5,067 end users)

Insurers, Manufacturers, Educational Institutes, Retail, Public Sector

Mainframe / Service Bureau
Standalone
-Minicomputer
-Limited PC LAN

Claims Administration
-Workers Comp
-Liability.
-Property
-Disability
Medical Management (WC)
Litigation Management
TeleClaim
Risk Control
Risk Finance
Insurance Management
Data Conversion
Consulting

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

David Corporation
580 California St.
San Francisco, CA
94104
800 55-DAVID
Jennifer James

Wyatte Company

12 yrs

Not Reported, part of Wyatt Company

50 Total
11-Admin
6-Mrkting
20-Programmers
2-Clerical
11-Other Support

Pyramid, RSG (Paradigm), Dorn

240

Manufacturing
(16%)
Public Sector
(16%)
Service Provider
(18%)

Client Server - 5 installations
PCs
-Standalone - 15
-LAN - 220

Claims Administration (WC & Liability)
Incidence & Quality Assurance
Risk Control
Risk Financing

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

DORN Technology Group, Inc.
38705 Seven Mile Road, Suite 450
Livonia, MI 48152-1005
313 462-5800
Mark Dorn
President
Locations
-St. Petersburg, FL
-Cincinnati, OH

Independent

13 yrs

$4.1M (1993)

41 Total
2-Admin
7-Mrkting
20-Programmers
3-Clerical
9-Other Support

Corporate Systems, Free Broker Systems

600

Healthcare
(50%)
Manufacturing
(30%)
Public Sector
Retail
Service Providers

Minicomputer - 70 installations
PCs
-Standalone - 50
-LAN - 400
Client Server
(20 Beta Sites)

Claims Administration
WC, Liability, Property
Quality Assurance
Risk Financing
Risk Control
Consulting

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

Insurance Software Packages, Inc.
3625 Quenn Palm Drive
Tampa, FL 33619
813 621-6069
George Cannon
Director, Sales

PMSI

10 yrs

$2.5M

46 Total
8-Admin
2-Mrkting
20-Programmers
6-Clerical
10-Other Support

Dorn, David, Pyramid

110

Public Sector
(27%)
Service Provider
(19%)

PCs
-Standalone - 20
-LAN - 120

Claims Administration
-Workers Comp
-Fee Schedule

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

Risk Sciences Group / Paradigm Info Systems
5620 Glenridge Drive
Atlanta, GA 30342
404 847-4511
Jack Tatum
President
Rick Hoehne
Contact - Seattle 206 746-4559
Major Offices:
Atlanta - 55 empl.
New York - 34
Chicago - 21
San Francisco - 15
Dallas - 10
Seattle - 18

Parent: Crawford Company

17 yrs

$18 M

153 Total
10-Admin
10-Mrkting
72-Programmers
12-Clerical
49-Other Support

In-house Systems, Insurer Systems, J&HStars, Pyramid, Corporate Systems, Anistics

351

Manufacturing
(113%)
Retail
(19%)
High Tech
(16%)


Mainframe / Timeshare - 220 Installations
Client Server - 6
PC Standalone - 2
PC LAN based - 6

Full Claims Administration
-Workers Comp
-Liability
Risk Control
Risk Financing Analysis
Consulting

Vendor

Ownership Status

Years of Experience

1994 Revenues

Staff Breakdown

Chief Competitors

Direct Clients

Key Target Markets

Key System Types

Major Services Provided

Seligman Information Systems
234 Garden Street
Roslyn Heights, NY 11577
516 484-5177
Tom Seligman
President

Independent

7 yrs

Not Reported

2 Total

Pyramid, Broker Systems

130

Risk Management Departments

PCs
-Standalone
-LAN

Certificates of Insurance
Claims Monitoring