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Entire contents Copyright © 1999 Business Insurance

Listing of Risk Management Information Systems Vendors

From August 11, 1994 RMIS Review - Vendors D - F
Vendors In this Section
Spotlight Report August 11, 1994
Risk Management: Systems & Analysis

DAVID Corporation

580 California St., 23rd Floor, San Francisco, Calif. 94104; 415-362-4555; fax: 415-362-5010
Risk management systems since: 1984
Staff: 50 total, 45 professionals
Clients: 200 total

Parent: The Wyatt Co.

User support:
User groups/meetings*, onsite training, telephone assistance 12 hours per day, quarterly newsletter*. *Included in system price.
Officers:
Alan Burns, president.

Contact: Chris Zaballos, marketing manager.

Software products:

CompPlus
System specifications:
IBM compatible PC, 386 or greater, 4MB RAM; single user and LAN versions. Operates in DOS, Windows or UNIX.
Claims/coverages managed:
Workers comp.
Features:
Claims administration and payment processing; online inquiry and reporting tools; state and federation forms (annual statements, 1099s, OSHA logs); loss control analysis for employer safety programs; provides basis for actuarial claims review. Optional modules include laser check printing, imaging, graphic report writing and analysis. Can be integrated with P&CPlus system.

Customized system
First installation: 1985
Total installations: 150

P&CPlus
System specifications:
IBM compatible PC, 386 or greater, 4MB RAM; single user and LAN versions. Operates in DOS, Windows or UNIX.
Claims/coverages managed:
Features:
Provides basis for actuarial claims review, stores policy information and establishes reserves by line of business and coverage codes, tracks and issues certificates of insurance. Optional modules include laser check printing, imaging, graphic report writing and analysis. Can be integrated with CompPlus system.

Customized system
First installation: 1986
Total installations: 100

DAVID for Windows
System specifications:
IBM compatible PC, 386 or greater, 4MB RAM; single user and LAN versions. Operates in Windows.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto, professional liability.
Features:
Combines the features and options of the CompPlus and P&CPlus systems (described above) in a Window's-based environment.

Customized system
First installation: 1994


DORN Technology Group Inc.

38705 Seven Mile Road, Suite 450, Livonia, Mich. 48152; 313-462-5800; fax: 313-462-5807
Risk management systems since: 1982
Staff: 38 total, 35 professionals
Clients: 737 total, including 400 corporate risk management departments. Sold systems to 65 clients in 1993.

User support:
User groups/meetings, onsite training, telephone assistance 12 hours per day, topic specific seminars, vender training plans.
1993 revenues:
$4.1 million total, all from risk management information systems sales and services, 4% from hardware sales, 40% from software sales, 56% from software services.
Officers:
Mark Dorn, president/CEO; Paul Hafeli, treasurer.

Contact: Mark Dorn

Software products:

RISKMASTER Software Series

Price: $18,000 PC version; $45,000 UNIX/LAN version.

System specifications:
IBM compatible PC, 2MB RAM, single user and LAN; mainframe; and client server versions. Operates in DOS, Windows, UNIX, Novell, Windows NT or OS/2.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto.
Features:
Modular system supports daily loss control reporting and claims management functions, including reserving, loss forecasting, actuarial analysis, OSHA reporting, payment processing, exposure analysis, policy management, litigation management and medical cost containment; user-customizable data fields, data codes, free text and reports; integrates and manages related risk and claims management processes into centralized system for diaries, appointments, work assignments, follow-up activities, billing and messaging; integrated word processing and spreadsheet functions; generates letters and graphics. Optional modules include WordPerfect interface, Micrsoft Excel data integration and image management systems.

Customization optional
First installation: 1982
Total installations: 400 in corporate risk management departments.


EDS Insurance Services

13736 Riverport Drive, St. Louis, Mo. 63043; 314-344-8395; fax: 314-344-8691
Risk management systems since: 1972
Staff: 64 total, 61 professionals
Clients: 10 total, including two corporate risk management departments. Sold systems to one client in 1993.

Parent: General Motors Corp.

User support:
User groups/meetings*, onsite training*, telephone assistance eight hours per day*. *Included in system price.
1993 revenues:
$8 billion total.
Officers:
Larry Stern, account manager-insurance services.

Contact: Ken Ramsey, 314-344-8274

Software products:

ACS-Automated Claims System.
System specifications:
Mainframe, online system. Operates in MVS/XA, OS/MVS or DOS/VSE.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto, ocean marine, umbrella.
Features:
Online claims processing and management; creates claim files; sets appropriate reserves; automatic check/draft issue for loss and expense payments; tracks subrogation and second injury recoveries, reinsurance, litigation and rehabilitation programs; automated diary, case workload monitoring and file remarks; loss control analysis through coded accident description; includes security functions.

Customization optional
First installation: 1984
Total installations: 11; two in corporate risk management departments

MBR-Medical Bill Review.
System specifications:
Mainframe, online system. Operates in MVS/XA or OS/MVS.
Claims/coverages managed:
Workers comp.
Features:
Online medical bill processing and review system; coordinates detail entry, editing and accumulation of charges; performs duplicate checking; calculates payables based on reasonable and customary or state allowances; services checked for appropriateness; additional edits can be performed based on user-defined rules; generates explanation of payment for providers; produces reports.

Customization optional
First installation: 1988
Total installations: Three; one in a corporate risk management department

Workers Compensation Processing System.
System specifications:
Online system, uses SUN, Sequent or Data General computers. Operates in UNIX.
Claims/coverages managed:
Workers comp.
Features:
Online claims processing, cost containment, policy and billing system; coordinates daily processing and management functions; captures first report of injury information; creates claim files; reserve worksheets assist in setting reserves; issues checks and drafts for payments; tracks subrogation, second injury, litigation and rehabilitation programs; diary, E-mail and file comments provided; generates standard and ad hoc correspondence; includes cost containment modules and reporting functions.

Customization optional
First installation: 1991
Total installations: Two


ERIC Systems

12828 Northup Way, Suite 120, Bellevue, Wash. 98005; 800-283-3742; fax: 206-883-9178
Risk management systems since: 1984
Staff: 13 total, all professionals
Clients: 13 total, including eight corporate risk management departments. Sold systems to four clients in 1993.

User support:
Onsite training*, telephone assistance eight hours per day*. *Included in system price.
Officers:
Frank P. Dee, president; Doug Peterson, senior programmer; Brian Hart, product manager.
Contact: Bruce Trinh, assistant product manager

Software products:

ERIC Risk Manager

Price: $9,995

System specifications:
IBM compatible PC, 4MB RAM; single user version. Operates in DOS, Windows or OS/2.
Claims/coverages managed:
Workers comp
Features:
Claims administration: support for multiple time loss schedules; unlimited notes and diaries; tracks OSHA data and produces OSHA 200 reports; online AMA ICD-9 codes; supplemental modules for specific data requirements; summarizes payments to vendors for 1099 reporting; maintains single or multiple check logs; incident tracking module; supports up to five organizational levels per employer for multiple employers; litigation tracking module; calculates supplemental benefits with automatic cost of living allowance increases; unlimited user-defined check formats; numerous preformatted reports; automatic generation of most government mandated reports and forms. Optional modules include medical fee adjusting software; form generation and fill-in capability.

Customization optional
First installation: 1984
Total installations: 13; 11 in corporate risk management departments


ESIS

1601 Chestnut St., Philadelphia, Pa. 19192-2075; 215-761-6767; fax: 215-761-5476
Risk management systems since: 1982
Staff: 69 total, 43 professionals
Clients: 380 total. Sold systems to 65 clients in 1993.

Parent: CIGNA Corp.

User support:
User groups/meetings, onsite training*, telephone assistance 10 hours per day*. *Included in system price.
Officers:
Raymond E. Hafner, president; Brian P. O'Hara, vp/CFO; Sharon E. Simpson, vp-operations/sales/services; Lawrence J. Keough, director-information products/services.

Contact: Lawrence Keough

Software products:

CRIS

Price: $10,000-$16,000

System specifications:
IBM compatible PC, online system.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto.
Features:
Medical cost containment reports, management summary overview, loss runs, claims management reports and customized analysis, frequency/severity monitoring, premium and policy management, property management, billing review, bonds, claim history detail, account design prints, cash flow program invoice backups, downloading capabilities.

First installation: 1983
Total installations: 380

CRIS Advanced Functions

Price: $11,000-$24,000

System specifications:
IBM compatible PC, online system.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto.
Features:
All basic CRIS features; additional features include risk management performance analysis, cost of risk analysis, premium allocation, ad hoc reporting, litigation management, loss development reports, financial reports, safety and loss control analysis, time log reports, ``as-of'' reporting, benchmarking and performance monitor reports. Options include custom consulting support to build or modify client specific analysis capabilities.

Customization optional
First installation: 1982
Total installations: 84; 59 in corporate risk management departments

OMNICLAIMS

Price: $6,000-$10,000.

System specifications:
IBM compatible PC, online system.
Claims/coverages managed:
General liability, casualty, workers comp, auto.
Features:
Real time online inquiry to claims administration system; full claim detail; reserve and payment history; litigation information and registration detail; access to adjusters notes; diary and electronic interface to adjusters.

First installation: 1992
Total installations: 85; 64 in corporate risk management departments


FARA Business Services Inc.

2360 Fifth Ave., Suite 100, Mandeville, La. 70471; 504-624-8383; fax: 504-624-8489
Risk management systems since: 1989
Staff: 12 total, 10 professionals.

Parent: F.A. Richard & Associates Inc.

User support:
User groups/meetings, onsite training, telephone assistance eight hours per day, support available during non-business hours.
Clients:
Three total, including two corporate risk management departments. Sold systems to one client in 1993.
Officers:
Francis A. Richard, president; Reed Bell, vp/treasurer; M. Todd Richard, executive vp; David M. Richard, general manager.

Contact: David M. Richard.

Software products:

The Claims Expert
System specifications:
Alpha Microsystems application server. Operates in AMOS 2.X.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto.
Features:
Claims administration, including check issuance; loss fund/banking management; handles claims by policy number, type and/or insured/entity; loss ratio, trending, development and safety analysis; menu-driven or ad hoc reports; diary, claims and check listings; average weekly wage and benefit rate calculations; first report and state and federal form generation; form letters, electronic notes and mail; 1099 generation; supports self-insured programs, including specific and aggregate, with or without deductibles; a- bility to integrate with any PC or LAN environment. Optional features include automatic entry of medical bills using data import.

Customization optional
First installation: 1989
Total installations: 18; two in corporate risk management departments


Feedback Systems Inc.

1900 Emery St. N.W., Suite 304, Atlanta, Ga. 30318; 404-355-6883; fax: 404-875-8811
Risk management systems since: 1990.

User support:
User groups/meetings*, onsite training*, telephone assistance*, off-site training*. *Included in system price.
Officers:
Chrissie Howell, president; Dave White, vp; Jack Hubert, secretary.

Contact: Chrissie Howell

Software products:

RMIS NEXT GEN

Price: $10,000

System specifications:
IBM compatible PC - single user or LAN; mainframe; and client server versions. Online system. Operates in DOS, Windows or UNIX.
Claims/coverages managed:
General liability, property, casualty, workers comp, auto.
Features:
Claims administration, including incident reporting; premium allocation; experience rating; diary; loss tracking, comparison, analysis and trending; ad hoc query, report, database letters and graphs. Optional features include customizable screen formats.

Customization optional
First installation: 1983


Frasin Ltd.

Bishops Court, 27-33 Artillery Lane, London E1 7LP, England; 44-71-782-0720; fax: 44-71-377-2139
Staff: Six total, three professionals.

User support:
Onsite training, telephone assistance*. *Included in system price.
Officers:
K. Jones, I. Bracken, J. Bromfeld, J. Thompson.

Contact: Ian Bracken, manager.

Software products:

SOFINE

Price: $15,000 standard, $42,500 enhanced.

System specifications:
IBM compatible PC, 640K RAM; or Macintosh PC. Operates in DOS or Macintosh.
Claims/coverages managed:
Bankers blanket bond, computer crime.
Features:
Provides bridge between main office and branches to focus on crime and fraud exposures; identifies activities, exposures and security controls and systems to protect exposures; deals with regulation requirements; produces combined bankers blanket bond and computer crime proposal form. Optional features include facility to provide information to broker/carrier, receiving program for brokers/carriers.

Customization optional.
First installation: 1991