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9 Campus Drive, Parsippany, N.J. 07054; 201-993-3400; fax:
201-993-9579
Risk management systems since: 1975
Staff:
100 total, 85 professionals
Clients: 900 total, including 700
corporate risk management departments.
Parent: SGS North America
- User support:
- User groups/meetings, onsite training, telephone assistance 91/2
hours per day*, manuals*. *Included in system price.
- 1993 revenues:
- $243 million total. $1.3 million from risk management information
systems sales and services, 100% from software services.
- Officers:
- Warren Coupland, chairman/CEO; William F. Bergs, president/COO;
Joseph L. Rizzo; executive vp-operations; John F. Darden, CFO; G.
Roger Eiler, senior vp-sales/service.
Contact: John M. Kardos, vp, 201-993-3738.
Software products:
Centurion-Claim/Financial Reporting
- System specifications:
- Software not available without hardware.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto,
product liability.
- Features:
- Online system interacts with vendor's TPA services; includes
policy and reserve tracking; allocation of premium; incident
reporting; risk analysis; loss trending; claims, financial and
quality measurement report generation; data analysis; diary;
litigation, medical cost, catastrophe and crisis management; early
medical intervention; check and 1099 processing. Optional
modules/features include toll-free reporting service, online access,
query and ad hoc reporting and electronic data transfer.
Customization optional
First installation: 1975
Total
installations: 900; 700 in corporate risk management departments
The Gallagher Centre, 2 Pierce Place, Itasca, Ill. 60143-3141;
708-773-3800; fax: 708-285-4000
Risk management systems since:
1983
Staff: 93 total, 81 professionals
Clients: 843 total.
Sold systems to 147 clients in 1993.
Parent: Arthur J. Gallagher & Co.
- User support:
- Onsite training, telephone assistance 24 hours per day*, off-site
training*, user manuals*. *Included in system price.
- 1993 revenues:
- $106.3 million total. $6.4 million from risk management
information systems sales and services.
- Officers:
- Peter J. Durkalski, president; John G. Campbell, chairman; Donald
C. Klein, Richard Rothman, Fred Potenza, executive vps.
Contact: Tracy D. Mock, area vp-marketing services, 708-285-3593.
Software products:
RISX-FACS
- System specifications:
- Leased, online system; accessed via IBM compatible PC with DOS.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto.
- Features:
- Claims administration; loss forecasting and trending; reserve
tracking; incident reporting; check processing; diary; litigation
management; claim notes; claim payment and recoveries tracking;
summary loss, loss and claim experience, specific excess, activity
summary, claim activity, claim register, accident loss analysis and
claim loss analysis report generation. Optional modules include
Micro-FACS that allows 24 hour access to claim data.
Customization optional
First installation: 1983
Total
installations: 843; 11 in corporate risk management departments
Micro-FACS
Price: $2,100 plus connect time and report charges.
- System specifications:
- IBM compatible PC, single user version. Operates in DOS. Online
system.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto.
- Features:
- Allows vendor's TPA clients to perform claim information
retrieval, including total payments, recoveries, reserves and
expenses by category; type, source, nature and part of body involved
in claim; handling adjuster; check payment listing; history of
changes in total reserves; reported date; accident date and time;
location and description of the loss; client location and assigned
claim; also allows for user-defined data selection. Optional modules
include E-mail through TELE-FACS.
Customization optional
First installation: 1986
Total
installations: 214
1150 Moraga Way, Suite 150, Moraga, Calif. 94556; 510-631-6750;
fax: 510-631-6789
Risk management systems since: 1986
Staff: 14 total, all professionals
Clients: 400 total,
including 250 corporate risk management departments. Sold systems to
65 clients in 1993
- User support:
- User groups/meetings, onsite training, telephone assistance 10
hours per day.
- Officers:
- Karen Wolfe, president; James Wolfe, chief marketing officer;
Eric Wolfe, director-client services.
Contact: Kathy Conrotto, client services.
Software products:
RETURN.
Price: $10,000-$20,000.
- System specifications:
- IBM compatible PC, single user and LAN versions. Operates in DOS
or Windows.
- Claims/coverages managed:
- Workers comp, managed care.
- Features:
- Provides management reporting for loss control, disability
management, medical services and health documentation; utilization
review; OSHA reports; financial accounting; regulatory compliance
documentation; outcomes analysis; performance accountability;
produces employers first report of injury by state; allows for
electronic data transfer. Optional modules include job analysis, job
return and job-based disability guidelines.
Customization optional
First installation: 1988
Total
installations: 400; 250 in corporate risk management departments
225 Borthwick Ave., Portsmouth, N.H. 03801; 603-431-8400; fax:
603-431-2071
Risk management systems since: 1985
Staff: 38
total, 34 professionals
Clients: 247 total, including 237
corporate risk management departments. Sold systems to 72 clients in
1993.
Parent: Liberty Mutual Insurance Group.
- User support:
- User groups/meetings*, onsite training*, telephone assistance 10
hours per day*. *Included in system price.
- 1993 revenues:
- Risk management information systems revenue: 2% from hardware
sales, 52% from software sales, 46% from software services.
Contact: Michael N. Henry, director-RISKTRAC marketing.
Software products:
RISKTRAC
- System specifications:
- Client server. Operates in DOS or Windows.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto.
- Features:
- Claims management; reports include loss comparisons, development,
frequency/severity analysis, repeaters, allocation and trending; ad
hoc reporting; download capabilities; access to adjuster notes;
electronic mail.
Customization optional
First installation: 1985
Total
installations: 361; 350 in corporate risk management departments
59 Maiden Lane, New York, N.Y. 10038; 212-530-7000; fax:
212-530-3348
Risk management systems since: 1991
Staff:
Seven total, all professionals
Clients: 15 total, all corporate
risk management departments. Sold systems to six clients in 1993.
Parent: Trygg Hansa SPP.
- User support:
- Onsite training*, telephone assistance eight hours per
day*.*Included in system price.
Contact: Matthew T. Craig, 212-530-6867.
Software products:
RiskOptions/Professional Claim Inquiry/Adjuster Notes.
- System specifications:
- IBM compatible PC; single user-8MB RAM, LAN-16MB RAM. Operates in
DOS.
- Claims/coverages managed:
- General liability, casualty, workers comp, auto.
- Features:
- Aggregate loss and loss control analysis; standard and custom
report generation; claims tracking and reporting; allocation of loss
costs by individual unit, unit groups and state; summarization of
currently valued claims by line of business and policy period;
interactive adjustor notes with risk manager diary; daily online
claim inquiry.
First installation: 1991.
Total installations: 140; 15 in
corporate risk management departments
55 Farmington Ave., Hartford, Conn. 06105; 203-520-2500; fax:
203-520-2503
Risk management systems since: 1981
Staff:
24 total, 15 professionals
Clients: 50 total. Sold systems to
50 clients in 1993
Parent: ITT Hartford Insurance Group.
- User support:
- User groups/meetings*, onsite training*, telephone assistance
eight hours per day*. *Included in system price.
- 1993 revenues:
- 100% from software services.
Officers: Nanette Char, assistant vp-risk management information
systems.
Software products:
LASER (Loss Analysis System to Evaluate Risk).
Price: $8,000-$25,000.
- System specifications:
- IBM compatible PC, single user version. Operates in DOS or UNIX.
Online system.
- Claims/coverages managed:
- General liability, workers comp, auto
- Features:
- Provide claim management and risk analysis via online inquiry to
vendor's TPA clients; access to adjuster notes; electronic mail
communication; formatted and ad hoc report generation.
Customization optional
First installation: 1992
Total
installations: 120, all in corporate risk management departments
3625 Queen Palm Drive, Tampa, Fla. 33619; 800-237-8133; fax:
813-621-0652
Risk management systems since: 1985
Staff: 44
total, 36 professionals
Clients: Sold systems to 20 clients in
1993.
Parent: Pharmacy Management Services Inc.
- User support:
- User groups/meetings*, onsite training*, telephone assistance
eight hours per day*, carbon copy/on-line interactive support*.
*Included in system price.
- 1993 revenues:
- Risk management information systems sales and services revenues:
70% from software sales, 30% from software services.
Officers: George Cannon, vp.
Software products:
CompStar
- System specifications:
- IBM compatible PC, 4MB RAM; single user and LAN versions.
Operates in DOS.
- Claims/coverages managed:
- Workers comp.
- Features:
- Reinsurance tracking, auto indemnity payments, enhanced security,
claims adjudication, fee schedule, full fee schedule rates
integration, EOBs, PPO and correspondence module.
Customization optional
First installation: 1985
Total
installations: 193, all in corporate risk management departments
MediStar
- System specifications:
- IBM compatible PC, 4MB RAM; single user and LAN versions.
Operates in DOS.
- Claims/coverages managed:
- Workers comp, auto.
- Features:
- Utilization review, electronic filing, fee schedule validation of
rules and values, medical bill history, duplicate checking, inquiry
and enhanced reporting.
Customization optional
First installation: 1986
Total
installations: 95, all in corporate risk management departments
Multi-Star
- System specifications:
- IBM compatible PC, 4MB RAM; single user and LAN versions.
Operates in DOS.
- Claims/coverages managed:
- Property, casualty, auto.
- Features:
- Legal module, report writer, claims entry, reserve tracking,
payment inquiry, correspondence module, reinsurance module, report
generation.
Customization optional
First installation: 1985
Total
installations: 26, all in corporate risk management departments
1 Kemper Drive, Long Grove,Ill. 60049; 708-320-2400; fax:
708-320-4330
Risk management systems since: 1980
Staff:
94 total, 76 professionals
Clients: 244 total, all corporate
risk management departments. Sold systems to 24 clients in 1993.
Parent: Kemper National Insurance Cos.
- User support:
- Onsite training*, telephone assistance 10 hours per day*.
*Included in system price.
Contact: Robert S. Adamski, marketing manager.
Software products:
Kemper Risk Management System
- System specifications:
- IBM compatible PC network, 240MB RAM. Operates in Windows.
- Claims/coverages managed:
- General liability, casualty, workers comp, auto.
- Features:
- Tracking and reporting of losses, payments and medical cost
containment.
Customization optional
First installation: 1983
Total
installations: 244
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