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1 Tower Square, 9CR, Hartford, Conn. 06183; 203-277-2770; fax:
203-277-2876 Risk management systems since: 1983 Staff:
104 total, 78 professionals Clients: 1,451 total, 940 including
corporate risk management departments. Sold systems to 135 clients
in 1993.
Parent: The Travelers Inc.
- User support:
- User groups/meetings*, onsite training*, telephone assistance 10
hours per day, quarterly newsletter*, assigned account information
representative*.
- Officers:
- Jack Gardner, vp; Matt Carden, director-RMIS.
Contact: Matt Carden
Software products:
CARMA
- System specifications:
- IBM compatible PC; mainframe/timeshare system that can be
accessed by single users and LANs. Operates in DOS or OS/2.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto.
- Features:
- Claims management/loss analysis including adjuster's notes,
worker's compensation lost time analysis, loss development and
forecasting, loss prevention, reserve tracking, premium allocation,
risk analysis, self-insurance comparisons and analysis, loss
trending, safety and loss control, ad hoc reporting and ability to
take in data from other sources. Options include exposure, policy,
certificates of insurance, OSHA, managed care, litigation and claim
self-administration features. Insurance and risk management analysis
expertise available.
Customization optional First installation: 1983 Total
installations: 518; 131 in corporate risk management departments
CARMA On-Line
- System specifications:
- IBM compatible PC; mainframe/timeshare system that can be
accessed by single users and LANs. Operates in DOS or OS/2.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto.
- Features:
- Claims administration including adjuster's notes, loss
prevention, reserve tracking, risk analysis, safety and loss
control, litigation management, daily roster of new claims, lost
time/medical analysis, frequency and severity analysis.
Customization optional First installation: 1994 Total
installations: 925; 801 in corporate risk management departments
PC CARMA
- System specifications:
- IBM compatible PC, 640K RAM; single user and LAN versions.
Operates in DOS or OS/2.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto.
- Features:
- Claims administration, exposure analysis, litigation management,
loss prevention, policy and reserve tracking, allocation of premium,
risk analysis, self-insurance comparison and analysis, safety and
loss control, incident reporting, ad hoc reporting, ability to
import data from other sources, certificates of insurance and OSHA
reports. Options include loss development and forecasting, loss
trending and claim self-administration features
Customization optional First installation: 1986 Total
installations: Eight, all in corporate risk management departments
2532 Laguna Vista Drive, Novato, Calif. 94945-1526; 415-898-1229;
fax: 415-898-2377 Risk management systems since: 1991
Staff: Two total, two professionals.
- User support:
- Telephone assistance eight hours per day*. *Included in system
price.
Contact: Don Vaughan
Software products:
XSRater
Price: $2,500
- System specifications:
- IBM compatible PC, 2MB RAM. Operates in DOS or Windows.
- Claims/coverages managed:
- General liability, property, casualty, workers comp, auto, E&O.
- Features:
- Loss development and forecasting, experience rating, allocation
of premiums, loss trending, excess layer costs report generation and
graphing, excess ratings.
Customization optional First installation: 1988 Total
installations: 10
3840 Myers St., Riverside, Calif. 92503, 800-366-6157;
fax:0909-352-9393 Risk management systems since: 1986
Staff: 14 total, seven professionals Clients: Nine total,
including two corporate risk management departments. Sold systems to
two clients in 1993.
- User support:
- User groups/meetings*, onsite training*, telephone assistance 24
hours per day*. **Included in system price.
- 1993 revenues:
- $1.4 million total. $1 million from risk management information
systems sales and services, 10% from hardware sales, 80% from
software sales, 5% from software services.
- Officers:
- Niles F. Haton.
Contact: Niles F. Haton or Don Stone
Software products:
Workers Compensation Claims Management
Price: $1,500- $30,000
- System specifications:
- IBM compatible PC: 8MB-single user, 16MB-LAN. Operates in DOS,
Windows or UNIX.
- Claims/coverages managed:
- Workers compensation.
- Features:
- First report of injury, OSHA reporting, claims management,
payment processing, property interlinking, litigation/ investigation
tracking, generation of 1099's; diary feature, reserving/trust fund
accounting, state, monthly pre-formatted and ad hoc reports.
Customization optional First installation: 1989 Total
installations: 55, 25 in corporate risk management departments
General Liability Claims Management
Price: $5,000-$20,000
- System specifications:
- IBM compatible PC; 8MB-single user, 16MB-LAN. Operates in DOS,
Windows or UNIX.
- Claims/coverages managed:
- General liability.
- Features:
- Claims management and processing.
Customization optional First installation: 1986 Total
installations: 15, all in corporate risk management departments
Medical Managed Care/Utilization Review
Price: $30,000-$60,000
- System specifications:
- IBM compatible PC; 8MB-single user, 16MB-LAN. Operates in DOS,
Windows or UNIX.
- Claims/coverages managed:
- Workers compensation, 24 hour coverage models.
- Features:
- Modular system offering enrollment, provider and credentialing,
bill review and repricing, case management/utilization review, peer
review and grievance modules. Supportive features, including diary,
billing and automated data import and export available.
Customization optional First installation: 1993 Total
installations: Nine; two in corporate risk management departments
Professional Medical Malpractice Management
Price: $20,000-$50,000
- System specifications:
- IBM compatible PC; 8MB-single user, 16MB-LAN. Operates in DOS,
Windows or UNIX.
- Claims/coverages managed:
- Medical malpractice.
- Features:
- Incident, claims and litigation management.
Customization optional Total installations: Nine
831 N. Hercules Ave., Clearwater, Fla. 34625, 813-442-9296; fax:
813-443-4936 Risk management systems since: 1981.
- User support:
- User groups/meetings, onsite training, telephone assistance 101/2
hours per day*. **Included in system price.
- Officers:
- William L. Tiner Jr., president; Ann M. Tiner, vp; Thomas P.
Brooks, national sales manager; Chuck W. Brooks, marketing manager.
Contact: Thomas Brooks or Chuck Brooks
Software products:
CHEKCLAIMS Claims Editing System
- System specifications:
- IBM compatible PC; single user and LAN versions. Operates in DOS,
Windows or OS/2.
- Claims/coverages managed:
- Workers comp, group health plans, HMOs and PPOs, prescription
drugs.
- Features:
- Provider bill editing and billing system. Provides edits for
appropriate diagnoses, procedure, place of service, age, sex,
frequency and modifiers; checks primary and assistant surgeon fees
and necessity; checks unbundled procedures for duplicate procedures,
duplicate bills, frequency, cosmetic, incidental and elective
procedures; looks at follow up days and non-specific diagnoses.
Customization optional First installation: 1993
COMPCLAIMS Workers' Compensation Claims Administration System
- System specifications:
- IBM compatible PC; single user and LAN versions. Operates in DOS,
Windows or OS/2.
- Features:
- Workers' compensation claims administration system that includes
reinsurance tracking; accounting; fee schedule and PPO processing;
billing; claims processing; attorney tracking; management;
administrative, government and safety engineering cost management
reporting; bill review and 24-hour coverage.
Customization optional First installation: 1985
12465 Lewis St., Suite 104, Garden Grove, Calif. 92666;
714-748-9291; fax: 714-748-9294 Risk management systems since:
1992 Staff: Seven total, two professionals Clients: 26
total. Sold systems to two clients in 1993.
- User support:
- User groups/meetings, onsite training*, telephone assistance
seven hours per day*. *Included in system price.
- 1993 revenues:
- $450,000 total. $20,000 from risk management information systems
sales and services, 40% from software sales, 60% from software
services.
- Officers:
- Karen J. Gillett, president; Fred C. Gillett, executive vp.
Software products:
Risk Controller
Price: $2,995
- System specifications:
- IBM compatible PC, 4MB RAM; single user and LAN versions.
Operates in DOS.
- Claims/coverages managed:
- General liability, property, workers comp, auto.
- Features:
- Insurance policy management; monitors certificates of insurance
issued and received; data management for property, hazardous
materials inventory by facility, equipment, training, medical
surveillance, personnel and safety/loss control; incident reporting;
loss trending; reserve tracking; OSHA 200 management; report
generation (specific and ad hoc); diary functions.
Customization optional First installation: 1992 Total
installations: Eight; two in corporate risk management departments
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